Lokey Volkswagen - Service Center

Chris, the service technician was amazing to deal with! He actually "listened" to me babble on about my problems and handled them in a most professional, efficient manner. He followed through as he indic He actually "listened" to me babble on about my problems and handled them in a most professional, efficient manner. He followed through as he indicated he would. And, my hat went off to Bob, their transport driver. He actually called me about 3 PM to determine if I still needed a pickup back to the dealer. (They were not sure if they would have to keep the car overnight.) I almost had a heart attack at his kind call! I know it was such a little thing to do, but situational indifference abounds. Amazing service! More

Quality service and great staff. I always bring my car here for service and would never go elsewhere. I always bring my car here for service and would never go elsewhere. More

Service was prompt, professional courteous. The technician solved my problem. While waiting I enjoyed chats with the service and sales team on what’s going on in the car market. I also walked a The technician solved my problem. While waiting I enjoyed chats with the service and sales team on what’s going on in the car market. I also walked around the dealership enough times to hit my daily goal of 10,000 steps. More

Good experience with sales team, professional and highly efficient. Car buying doesn’t have to be difficult. efficient. Car buying doesn’t have to be difficult. More

The service department there is top notch! Got my transmission fluid swapped out and they shuttled me back and forth while it was being completed! Got my transmission fluid swapped out and they shuttled me back and forth while it was being completed! More

Friendly staff, clean environment, a little disorganized and unprepared. Overall, I enjoy Lowkey and their service. and unprepared. Overall, I enjoy Lowkey and their service. More

I had a scheduled appointment but my car sat outside for 20 minutes before they took it in. I waited 1 1/2 hours for an oil change and car exterior wash. 20 minutes before they took it in. I waited 1 1/2 hours for an oil change and car exterior wash. More

I went in for a oil change and left with a 2022 Taos. My experience from meeting Kyle Childers to working with Tom Suggs was awesome. They were both efficient and very professional and I felt totally at My experience from meeting Kyle Childers to working with Tom Suggs was awesome. They were both efficient and very professional and I felt totally at ease. This is the 2nd vehicle I have purchased from Lokey and would absolutely recommend them to family and friends. More

Everyone is friendly and trustworthy. I travel from Brandon to have my car serviced. If I'm ever in the market for a new car, I will only go to Lokey VW. I travel from Brandon to have my car serviced. If I'm ever in the market for a new car, I will only go to Lokey VW. More

Staff is friendly, serviced my vehicle in a timely manner, but the car wash left much to be desired. It’s love bug season, and my loving friends we’re still very much with when I left as much as when manner, but the car wash left much to be desired. It’s love bug season, and my loving friends we’re still very much with when I left as much as when I arrived. More