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4,441 Reviews of Lokey Nissan - Service Center
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July 25, 2018
Poor delivery I am only giving 2 stars because I made an appt for a routine oil change and to replace the battery of my two keyfobs (i was quoted about $9.00/key). I am only giving 2 stars because I made an appt for a routine oil change and to replace the battery of my two keyfobs (i was quoted about $9.00/key). The gentleman at check in was very kind and professional. When I picked up my car, he checked to make sure everything was fine. Told me the batteries were complimentary as he took care of them for me. He then noticed that even though it was written in the paperwork they only changed 1 of the batteries instead of both. He told me to stop by when i’m in the area and he would make sure they do the other one. I was a little dissapointed since this was the second visit I requested new batteries for my keyfobs (last time they forgot to replace them). I left the dealership. Next time i started my car i noticed they did not reset the sensor so I now get the warning all the time. A little annoying since i have to remove it every single time. They also did not put the normal sticker with the oil change information and when i am due for the next one. I had to have someone double checking the oil and filter to make sure they actually changed the oil which luckily they did. The keyfob battery they changed (only when when requested both) was not complimentary, rather taken out of my points, which i wasnt made aware of. All small details that should’ve been taken care of before i was told my car was ready to be picked up. I should add this is not the first time this has happened. The only reason i continue to go there for oil changes is because i bought the car there and that service was included. For anything else my car needs I go to costco which has continuesly provided me with the best customer service and rates. More
by PXS
Verified CustomerEmployees Worked With
JB Kerns
July 25, 2018
Excellence Nissan provided excellent and courteous service. This is always the case for every visit and I’ve gone to this location for years. I will always dri Nissan provided excellent and courteous service. This is always the case for every visit and I’ve gone to this location for years. I will always drive Nissan. More
by NINA
Employees Worked With
JB in the service department
July 25, 2018
Attention to detail Routine service for oil change turned out to be a little more than expected. Found a nail in a tire and took care of it properly. The staff did a grea Routine service for oil change turned out to be a little more than expected. Found a nail in a tire and took care of it properly. The staff did a great job thanks again. More
by bud.3wgroup
Employees Worked With
Thomas Wilkins
July 25, 2018
oil change Work was done in a timely matter. I was made aware of what needed to be done as well as the oil change and it was taken care of Work was done in a timely matter. I was made aware of what needed to be done as well as the oil change and it was taken care of More
by DAVMITCHELL55
Employees Worked With
July 25, 2018
Always honest & forthright Fit me in earlier than my appointment because of a family emergency, very much appreciated! Never pushy and. Suggest work that needs attention. Very Fit me in earlier than my appointment because of a family emergency, very much appreciated! Never pushy and. Suggest work that needs attention. Very clean environment More
by GRUBEE222
July 25, 2018
Excellent Anthony Nicholas is a professional and easy to work with even when you are unhappy about the car issues. Total respect with excellent customer servic Anthony Nicholas is a professional and easy to work with even when you are unhappy about the car issues. Total respect with excellent customer service!!! More
by jperry112
July 24, 2018
Lokey Nissan a Trustworthy Establishment As a former Ford owner for 13 years, I learned to avoid Ford dealerships for repair service in Pinellas County. I am thankful to find a trustworthy an As a former Ford owner for 13 years, I learned to avoid Ford dealerships for repair service in Pinellas County. I am thankful to find a trustworthy and generous dealership like Lokey Nissan that exceeds my expectations. I love my 2016 Altima and appreciate Lokey Nissan. If you visit Lokey Service Department, ask for Kevin Massey. He is a true gentleman. More
by gcerecero
Employees Worked With
July 24, 2018
Great service. Long wait. The customer service was great. People were nice and friendly. Just have to wait forever for simplest thing like oil change or tire change. Ughh. The customer service was great. People were nice and friendly. Just have to wait forever for simplest thing like oil change or tire change. Ughh. More
by alanbrooks
Employees Worked With
July 23, 2018
Best Customer Service for past 5 yrs I love coming way to Lokey Nissan, it’s worth my hour drive. I can pass about 3 others Nissan dealerships and NONE could compare to the service I rec I love coming way to Lokey Nissan, it’s worth my hour drive. I can pass about 3 others Nissan dealerships and NONE could compare to the service I receive here at Lokey Nissan. More
by 13NICOLE.P
Employees Worked With
