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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,441 Reviews

4,441 Reviews of Lokey Nissan - Service Center

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August 15, 2018

Outstanding Service The service department team at Lokey Nissan are very professional and courtesy. They kept me posted every step while performing maintenance on my car More

by MRTDAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

Top Notch Sevice Both my service advisor, Tom, and the technician, John V, were professional, informative, and friendly. I left the dealership service center feeling l More

by Croz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John V, Thomas Wilkins
August 15, 2018

Best nissan dealer Everytime i go to this dealer from day one it always has been a pleasant experience. This was my second oil change and i got reffered a tire rotation More

by yaboytrial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Parrish
August 13, 2018

Service Always goes above and beyond very honest Chuck was my advisor excellent friendly honest trustworthy wait time was reasonable waiting area was clean beverages were offered along with snacks a More

by TDSEW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2018

Excellent Appt. was for oil change & check up. When I called for appt. I was offered opportunity of shuttle service to mall. I accepted & it was great. My ca More

by doderr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2018

Lokey Nissan provides excellent customer service! Lokey Nissan has a great staff! Chuck always helps me with my maintenance appointments. He always advises me on the work that needs to be done and g More

by JILLMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2018

Nissan Service Always great service. Nice waiting area. Always kept informed as to where my car is in the maintenance process. It is always a pleasure to deal with More

by QTGHOST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kasper
August 13, 2018

Free oil change for life Should be called wait a lifetime for a free oil change..checked in at 1030 at 1230 saw car was never touched and cars that came in after me were getti More

by rbobby9212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jd
Aug 14, 2018 -

Lokey Nissan responded

Thank you very much for taking the time to write a review. We will use it for improvement. I'm sorry to here about the below par experience you had in service. We strive to make sure all of our customers are happy when they leave here. Please call me we would like to earn your business back. Jill Stauffer Owner Loyalty Manager 789-8100 ext2605

August 13, 2018

Ok but could be better Chuck was not friendly when I arrived. Nor was he listening when he asked me what was wrong. I made an appt ahead of time so he knew the basics. But I More

by seastruk013
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Lokey Nissan responded

Thank you for the review. At Lokey Nissan we strive to exceed your expectations, in helping you get the right diagnosis on your vehicle. It seems we fell short on your visit. Please call me directly so we can schedule a complementary diagnosis for your AC and belt. Jill Stauffer Owner Loyalty Manager 789-8100 ext2605

August 13, 2018

Service Department Very satisfied with the service department. Fast and friendly service.Our Nissan rogue is a-year-old and every visit that we have made has been a g More

by pjandhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wilkins
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