4,443 Reviews of Lokey Nissan - Service Center
Very efficient and helpful! As usual the service was very efficient and excellent! I was there a few minutes before my appointment. My vehicle was checked in and my service was c As usual the service was very efficient and excellent! I was there a few minutes before my appointment. My vehicle was checked in and my service was completed in under an hour! Perfect! More
You asked. Had same problem at old dealership, so marked my tires so I would know if they had been rotated. They were not, not even filled with air. If I am miss Had same problem at old dealership, so marked my tires so I would know if they had been rotated. They were not, not even filled with air. If I am missing something in my extended warranty that excludes tire rotation when it is on the invoice please let me know. Last time I came in they were rotated. Is it every other time or something? More
Rear End Collision Lokey did an excellent job repairing my vehicle which had extensive damage from being rear-ended. The repair time took longer than expected (2 months Lokey did an excellent job repairing my vehicle which had extensive damage from being rear-ended. The repair time took longer than expected (2 months). Insurance only paid for one month of the rental car, but Lokey extended the rental for another month. I really appreciate that they took care of me. All the service staff are very courteous and accommodating - they provide excellent customer service! I will continue to have my car serviced at Lokey and also purchase my next one from them! More
Incomplete service and muddy car I dropped my car off to be serviced for a warranty item that they did not fix the last time I brought it in for. and also to have the windows tinte I dropped my car off to be serviced for a warranty item that they did not fix the last time I brought it in for. and also to have the windows tinted. At end of day I called to see if it was ready they told me it was not done yet so I had to get a ride with the service I am when I got picked up I arrived and they said it had been completed except for the warranty work which was frustrating. So I got my keys and left and walked out to the car and it was covered in white mug the wheel wells covered in white mud the floor mats covered in mud and shell. I was frustrated and drove off Vowing to find somewhere else to service my vehicle. Also, I had parts ordered and irs been two weeks and no has called to tell me they are in yet. More
Great service as always Anthony and Caleb are top notch, I have worked with Anthony and Caleb before so this was not a surprise. I appreciate the extra time spent going over Anthony and Caleb are top notch, I have worked with Anthony and Caleb before so this was not a surprise. I appreciate the extra time spent going over things with me and ensuring I understood. More
Excellent Service This is a great dealership with wonderful and knowledgeable staff. Everyone here is so friendly and accommodating. They keep you informed and up to da This is a great dealership with wonderful and knowledgeable staff. Everyone here is so friendly and accommodating. They keep you informed and up to date on the service they are providing the entire time you are waiting. More
Quick and painless With the new building set up getting an oil change and car wash have not been easier and faster. Love getting it done here and taking advantage of the With the new building set up getting an oil change and car wash have not been easier and faster. Love getting it done here and taking advantage of the services that are offered. They akways give good recomentations without any pressure to get it done. More
Altima maintenance Nice new service area, friendly staff and pretty quick service. My service adviser was excellent and I would like in in the future if possible. Nice new service area, friendly staff and pretty quick service. My service adviser was excellent and I would like in in the future if possible. More
Very Professional, great service I took my Juke in for an oil change and to get my tranny looked at (I never had a turbo). Anthony explained the intricaties of how the turbo worked. T I took my Juke in for an oil change and to get my tranny looked at (I never had a turbo). Anthony explained the intricaties of how the turbo worked. They checked it from front to back, and said I needed new tires (mine were dry rotted), then said I needed a new CV boot, the service manager then scheduled me for the next morning and took care of it, all under warranty. My first new vehicle was a Ford, the second was a Toyota, my third was a Nissan. Nissan provided better service (customer & mechanical) than Ford & Toyota. I am very happy with Lokey Nissan! More
Absolutely, the best! Other companies could learn from the customer service they provide. They are friendly (always greeting with a smile) and their service work is very p Other companies could learn from the customer service they provide. They are friendly (always greeting with a smile) and their service work is very professional! More