Lokey Kia - Service Center

I have been going here for years and there customer service is amazing. I was late to my appointment and they still made sure I was taken care of I highly recommend this place. service is amazing. I was late to my appointment and they still made sure I was taken care of I highly recommend this place. More

The service was great. Everyone there was super helpful and very friendly. They did a awesome job. Everyone there was super helpful and very friendly. They did a awesome job. More

Left glass in my door and the broken glass covered clips in the side compartment of the door. I'd give zero stars if I could. They even blocked my car in when I went to pick it up. Worst service from Lokey in the side compartment of the door. I'd give zero stars if I could. They even blocked my car in when I went to pick it up. Worst service from Lokey ever. More

Friendly service! They were interested in my complete satisfaction. Efficient, quick/timely with their service! They were interested in my complete satisfaction. Efficient, quick/timely with their service! More

It's friendly, all the staff is willing to help and make your visit as pleasant as possible. They are always smiling to the customer. They dress impeccable and the area is super clean, when you enter to t your visit as pleasant as possible. They are always smiling to the customer. They dress impeccable and the area is super clean, when you enter to the waiting area you can perceive that everything is well put together. Even the bathroom is well taken care of. I love going there because not only my questions are answered but also they make me feel well attended to. More

We bought our vehicle here last November and so far everything's been great. Only thing we've needed done was an oil change everything's been great. Only thing we've needed done was an oil change More

Very good service. Friendly personels. Clean area. Fast service and accurate estimates. Recomand to friends. Friendly personels. Clean area. Fast service and accurate estimates. Recomand to friends. More

Open communication and responsive to questions that were asked. Really appreciated the customer service and felted valued. asked. Really appreciated the customer service and felted valued. More

The work was completed in less time then estimated. The waiting area was very comfortable The staff is professional and pleasant The waiting area was very comfortable The staff is professional and pleasant More

I was told my service advisor was Dave and NEVER spoke to him. Wade helped me the entire time… Wade told me my transmission needed replaced and that it would take about a month but they had a guy waiting for him. Wade helped me the entire time… Wade told me my transmission needed replaced and that it would take about a month but they had a guy waiting for over 6 months… thankfully it was finished in a month but turned out it was never my transmission! They replaced my engine at no cost I’m assuming because of a recall… well I picked my car up and drove 2 miles from the dealership just for the light to come back on. Took it back and wade tried to make me feel it was something I did because “the light was not on when he gave it to me” it turns out again they didn’t fully secure the knock sensor? Only good part of this whole deal was I didn’t have to pay anything. Grateful for that… very shady stuff going on here. Last but not least they didn’t give me a run down on what happened I found out by reading the paperwork and having to ask questions when I came back the second time… please be more thorough and have better customer service… More