4,288 Reviews of Lokey Kia - Service Center
I was very happy treated very well the service was first right they told me stuff I really needed to know they didn't try to sell me something that I didn't need and told me to come back if I have any probl right they told me stuff I really needed to know they didn't try to sell me something that I didn't need and told me to come back if I have any problems and I really appreciate you guys and I will be a long time customer God bless you and thank you More
Great service, very professional, it took a long time to finished the service, however they explained it was too long to complete the service because they want it to make sure everything was ok. Excellent ! finished the service, however they explained it was too long to complete the service because they want it to make sure everything was ok. Excellent !! More
Lokey Kia service dept. Is excellent. Waiting area is very pleasant too. I was helped right away and did not have to wait too long for service to be completed. Is excellent. Waiting area is very pleasant too. I was helped right away and did not have to wait too long for service to be completed. More
I was scheduled on a Saturday to have my air conditioner fixed. I was informed that the part would not be available until the following Tuesday. My next came in on the next Saturday as scheduled and was tol fixed. I was informed that the part would not be available until the following Tuesday. My next came in on the next Saturday as scheduled and was told after an hour and a half of waiting the part was not available. It was supposed to be in but it never arrived and no one ever called me. They scheduled me for a another appointment on the following Saturday. I was informed that it would take about an hour and a half after I arrived at 8:30 at my scheduled appointment time. I was taken to a gym so that I could work out and when I returned about an hour and a half later I was told it was going to be another hour and a half possibly now 1:00 p.m. or so before it would be ready. I was told that another car was put on the air conditioner unit before mine that I was pushed to the side and that would be 1:30 to 2:00 before I would be ready to go I asked the manager the service manager that is if I could have a rental car cuz I had many errands to run he said no. When I asked why I was lied to he said well that's the way it is. The people are nice just uninformed and they need more training finally about 2:30 my car was finally ready and of course I had many things to do since I had scheduled an hour and a half which I was told that's how long it would take. End of story More
Great place for customer service quick friendly personnel and comfortable waiting area with coffee snacks water etc. I recommend them to everyone wanting to purchase a vehicle 😀 and comfortable waiting area with coffee snacks water etc. I recommend them to everyone wanting to purchase a vehicle 😀 More