4,288 Reviews of Lokey Kia - Service Center
I am always taken care of when I go to Lokey! Never a doubt in my mind. Never a doubt in my mind. More
Very friendly people car was in and out quick The only thing I would critique is we should have a variety of oils to use instead of the high-end where I walk into an oil change and it’s $70 it’s a little thing I would critique is we should have a variety of oils to use instead of the high-end where I walk into an oil change and it’s $70 it’s a little tough for the time that we’re in right now More
The service department was professional, friendly and efficient. They knew what to do as I was in for a recall for my KIA Carnival. They were prompt and spoke clearly what needed to be done, They did the efficient. They knew what to do as I was in for a recall for my KIA Carnival. They were prompt and spoke clearly what needed to be done, They did the work quickly and set up the next appointment as a part needed to be ordered. More
The job was not finished because they did not have the part. It took two hours to let me know that the part had to be ordered and I needed to come back. The radio was not fixed because the manufacturer co part. It took two hours to let me know that the part had to be ordered and I needed to come back. The radio was not fixed because the manufacturer could not provide the part needed. The noise when the AC was repaired was not fixed because they did not know how to fix it. The noise in the AC has been there since day one, after the repair was done. Overall, no more Kia's for us, Lokey might get a second chance. More
Person at service kiosk barely looked up, I asked about a service to update maps and navigation I’d recieved a email about. He looked at me like I was asking for a special favor, I explained not something I service to update maps and navigation I’d recieved a email about. He looked at me like I was asking for a special favor, I explained not something I know how to do. He then proceeded to tell me it rather rudely that was a 4 hour service. Ok I said. This is second time I’ve had a oil chance with the 2022 Kia Seltos and both times I had oil drops in my garage. I’ve never had this happen before, NOT SURE you’ll do anything about this. More