Lokey Kia - Service Center

The service at Lokey was very poor. I never received a call to discuss anything that needed work on my car. I also never received a call that it was ready for pick up. I had to call and I never received a call to discuss anything that needed work on my car. I also never received a call that it was ready for pick up. I had to call and check on it myself and they told me it had been done for awhile. When I picked up the car, it did not receive the complimentary wash that has been a standard since I bought the car over 5 years ago. There was grease filled paper left in my car and plastic left on the drivers seat. I have never received my car in that condition before this last visit. I also did not receive a copy of my multipoint inspection which has been very helpful in the past. I hope the next visit is better. More

I was greeted the first second I got out of my car to ask me how she could help me that morning. Extremely friendly all they way walking from the car to the advisors office under the over hang. The advisor w me how she could help me that morning. Extremely friendly all they way walking from the car to the advisors office under the over hang. The advisor was omit it as well well spoken. Best visit in a long time. More

Efficient and Effective service provision from my initial phone call to schedule a oil change. On arrival I was promptly greeted and cared for by the office. I was able to use the Van service to enjoy the Ma phone call to schedule a oil change. On arrival I was promptly greeted and cared for by the office. I was able to use the Van service to enjoy the Mall while waiting for my car to be serviced. About 40 minutes later we were notified by phone that the car was ready. 👍 More

Professional, helpful, and knowledgeable. We will never take out KIA anywhere else. Thank you all. We will never take out KIA anywhere else. Thank you all. More

I enjoy my time when I go there everyone is very nice all is explained to me so I know what's going on with my car the service is excellent and so is the coffee is explained to me so I know what's going on with my car the service is excellent and so is the coffee More

I have been at the dealership maybe three times since buying my KIA. Twice was for oil changes & once not long after I bought for a tire issue. They replaced the tire without question. My experiences buying my KIA. Twice was for oil changes & once not long after I bought for a tire issue. They replaced the tire without question. My experiences there have always been pleasant. The entire staff is professional but friendly. More

Sorry I meant to do this sooner, my experience was great, Dan was very courteous and professional! Kept me informed and gave me confidence in your team,thank you!! Dan was very courteous and professional! Kept me informed and gave me confidence in your team,thank you!! More

The staff was very friendly and the staff member that helped me was attentive. He came in and asked me if I wanted any other services that were due. He was able to give me prices and respected my ‘no’ to helped me was attentive. He came in and asked me if I wanted any other services that were due. He was able to give me prices and respected my ‘no’ to one service and ‘yes’ to the other suggested service. More

Best Dealership I have been to. Michael McGhee is an asset to your dealership.Knowledable,courteous and kept me well informed.A real gentleman.I found the right place for my service. Michael McGhee is an asset to your dealership.Knowledable,courteous and kept me well informed.A real gentleman.I found the right place for my service.10 stars 👏🏼👏🏼 More

Awful, horrible, never fixed the issues, brought back in 3 times, charged every time- rediculous 3 times, charged every time- rediculous More