Lokey Kia - Service Center

Never an issue In and out in less time than promised. Everyone was friendly and efficient. Never any anxiety with this service center. Hard to believe all this great In and out in less time than promised. Everyone was friendly and efficient. Never any anxiety with this service center. Hard to believe all this great service for free! More

Great Service Zach did a great job keeping up with the service from start to finish. Great customer service. Contacted me as soon as the car was ready and it took l Zach did a great job keeping up with the service from start to finish. Great customer service. Contacted me as soon as the car was ready and it took less time than expected. More

The Service Tech was very helpfuil - The Breakroom not so.. I have been to the service center 2 times so far and the Reps have always been great. They were professional and prompt. The breakroom is another t I have been to the service center 2 times so far and the Reps have always been great. They were professional and prompt. The breakroom is another thing - If you a have an appointment early in the morning you might have better luck getting fresh coffee and a fresh donut. Not so great after the early morning session. I am not sure if the coffee and food are for the customers or the staff. I even saw an employee sneak the last 2 bags of chips from the counter and no one informed to replenish the stock. The popcorn machine looked like there was day old stale popcorn and it was not even full and fresh. I will say that the free WiFi was reliable and worked - That was the only saving grace to a 2 hour wait time. More

Niro service call /recall Took a while but got it done Recall /oil change Nice people ,good waiting area Kept me posted on the progress of my visit Will return Took a while but got it done Recall /oil change Nice people ,good waiting area Kept me posted on the progress of my visit Will return More

Kia Service Our vehicle was purchased in Canada, and we are snowbirds that winter in Florida. We have adopted Lokey Kia as our dealership for servicing our vehicl Our vehicle was purchased in Canada, and we are snowbirds that winter in Florida. We have adopted Lokey Kia as our dealership for servicing our vehicle when here. We are very pleased the service we receive there including warranty service we had done there. Although we did not purchase the vehicle there, we feel very welcomed there and experience great service. More

Service Oil change was done in a timely manner. The waiting area was clean and neat. Seating area wa a bit crowded. Everything went well. Thank you. Oil change was done in a timely manner. The waiting area was clean and neat. Seating area wa a bit crowded. Everything went well. Thank you. More

Replace air vent My only complaint is that I had an appointment but still waited 75 minutes for my car to be fixed. Just pop out a broken air vent and replace it My only complaint is that I had an appointment but still waited 75 minutes for my car to be fixed. Just pop out a broken air vent and replace it More

Always amazing service I come in for regular oil changes and I always wait instead of leaving, it's always clean in thd waiting area and they always have a snack or water fo I come in for regular oil changes and I always wait instead of leaving, it's always clean in thd waiting area and they always have a snack or water for customers to enjoy. I love the staff and atmosphere! Awesome service everytime, even if it's a long wait at times😊 More

Pleasant experience. I had a great time. The chairs to wait in were very comfy. I had some coffee and a donut while I waited. I enjoy my time thoroughly. I had a great time. The chairs to wait in were very comfy. I had some coffee and a donut while I waited. I enjoy my time thoroughly. More

Fantastic Only my 2nd oil change since I bought the car here. The first change was terrible in that they did not have the recalled part my car needed, and the 3 Only my 2nd oil change since I bought the car here. The first change was terrible in that they did not have the recalled part my car needed, and the 30 minutes the guy told us it would take, actually took about 4 hours. This time was the complete opposite! The guy was super nice, and told us it would take between an hour and an hour and a half, so we walked down to BK for dinner and my car was ready within 5 minutes of me returning to the dealership. Recalled part changed and oil changed and everything checked within an hour. Just like the guy said! 😁 More