Lokey Kia - Service Center

Oil change Service was excellent Mr Atwood is Great to work with. Oil change was done quickly and they even washed my car for me which was awesome!! Service was excellent Mr Atwood is Great to work with. Oil change was done quickly and they even washed my car for me which was awesome!! More

Great Service I wish I recalled her name but she was great! I appreciate that she took the time to explain why she recommended things to be done instead of just ins I wish I recalled her name but she was great! I appreciate that she took the time to explain why she recommended things to be done instead of just insisting that I get them done. I have her card somewhere and I will be back! This is the 5th time I have been to Lokey Kia and service is always stellar. The atmosphere is always relaxed and bustling at the same time. Appreciate the snacks and tv and seats. More

Oil change and warranty issue I had taken my 2016 Soul to the Lokey dealership specifically for the purpose of having a issue that is covered under warranty fixed. My windshield wi I had taken my 2016 Soul to the Lokey dealership specifically for the purpose of having a issue that is covered under warranty fixed. My windshield wipers would no longer dispense fluid. I also decided to have them change the oil while there. After about 4 hrs I called to check on the status. I was advised that it was not covered under warranty and they would fix the issue for $80. I said no and picked up my vehicle. After paying a ridiculous amount for a simple oil change. Bottom line, do not take your KIA to this dealership! They overcharge and are not at all friendly or helpful. More

Excellence in service It is always a pleasure to bring my car in for service. The appt hours are convenient. The service is top notch and it's always a nice final touch whe It is always a pleasure to bring my car in for service. The appt hours are convenient. The service is top notch and it's always a nice final touch when they bring your car to you freshly washed@ More

Came for an oil change I recently came for an oil change, it took me 3 calls to get directed to the correct phone number to set my appt, then 2 hours to get my car in, after I recently came for an oil change, it took me 3 calls to get directed to the correct phone number to set my appt, then 2 hours to get my car in, after I noticed they did a halfway job on the paper work and after comparing my last oil change checklist with my recent one I realized they just hurried thru and put false info on my paper work. I had more brake pad left than last time and more tire tread this time, how does that happen? They just wrote anything in to get it done which worries me about how well they did on the actual work!? But on the bright side the sales dept was amazing and Jeff Slay answered all my questions and helped guide me in the right direction about buying a new car. He was very encouraging and helpful and this alone would make me recomend this dealership for sales, maybe not so much service ! Thank you to the helpful employees. Finally I will say that even tho I was less than satisfies with the service, other than the phone etiquette, no body was rude, everyone was pleasant, just in too much of a hurry to get cars in and out and it showed!! They need to be more efficient! More

Very slow and unmanaged Had recall and after I took in they told me it would take at least 3 hours in addition to oil change. They could have told me that when I set appointm Had recall and after I took in they told me it would take at least 3 hours in addition to oil change. They could have told me that when I set appointment. It took them 3 hours to do a simple oil change then told me machine was not working properly to do the recall. They didn’t call me before I returned after 3 hours every time I bring the car in they are extremely slow. Your organization knows exactly how long it takes to do simple service and requires an appointment. Very poor management. You need to have a good hard look at your service department. And, you are very expensive. More

oil change as always i had great service everytime i come in to get my oil change they never seem to over look anybody and explain things thru plus they are clos as always i had great service everytime i come in to get my oil change they never seem to over look anybody and explain things thru plus they are close enough to take walks or has a lovely waiting area yes i would recommend to anyone More

oil change I had an 11:00 am oil change was taken in at 11:45. Thought I was at the doctors office not care dealer ship. I had an 11:00 am oil change was taken in at 11:45. Thought I was at the doctors office not care dealer ship. More

Very good Always have a pleasant experience with getting our cars serviced . All the service advisors make every effort to keep you informed as to the progress Always have a pleasant experience with getting our cars serviced . All the service advisors make every effort to keep you informed as to the progress and any other services that might be required for your vehicle More

Lokey KIA has been my dealership through five KIAs. Always received prompt, friendly service and honest feedback. Waiting for service is never very long. Staff know us and we are treated like valued c Always received prompt, friendly service and honest feedback. Waiting for service is never very long. Staff know us and we are treated like valued customers. More