Lokey Kia - Service Center

Did not seem like anybody cared Dropped my care off at 11 nobody wanted to wait on me. Told me it would be ready in 30-45 minutes nobody called. I called almost 4 hours later it wasn Dropped my care off at 11 nobody wanted to wait on me. Told me it would be ready in 30-45 minutes nobody called. I called almost 4 hours later it wasn’t ready the told me to come around 3:30 I came at 4 they never did my oil change the reason for the appt so I had to wait onsite another 30 minutes after not having a car all day. More

Oil change and tire rotation Your advisor recommended on Thursday April 10th to replace the right pasanger brake light for $29 dollar I accepted and today Saturday April 14th I no Your advisor recommended on Thursday April 10th to replace the right pasanger brake light for $29 dollar I accepted and today Saturday April 14th I noticed when I was cleaning the back of the car it is missing the part that cover the light. This is the second time that during a regular oil change and tire rotation an extra item is done with no proper follow up and now I need to stop by your place to review how you could fix that. Please give me a call ASAP at 8133404960 to review when you could put the missing part on the car. More

Pushy service guy should be salesman I simply went in for an oil change. The guy persisted on trying to sell me 4 new tires IN CASE I needed them. Pushed me getting other services that I I simply went in for an oil change. The guy persisted on trying to sell me 4 new tires IN CASE I needed them. Pushed me getting other services that I didn’t need. Exhausting experience to say the least. I will not be back nor would I recommend them. The Kia in Tampa is worth the trip. Very courteous and honest! More

Fidelity Platinum Service Plan While I have a long service history with Lokey Kia, the "substitute" service manager informed me that my service was almost up (5 years/60,000 miles). While I have a long service history with Lokey Kia, the "substitute" service manager informed me that my service was almost up (5 years/60,000 miles). I checked my paperwork and my plan is 6 years/75,000 miles Having bought the Platinum plan when I purchased my car from Lokey. I was a bit disturbed since I would have thought my history would have been accessed before checking me out. More

A problem every time I come nothing but problems! Nothing but problems every time I go there and to get a manager to call me back forget about I don’t think one exists!! This is why I choose to pay fo Nothing but problems every time I go there and to get a manager to call me back forget about I don’t think one exists!! This is why I choose to pay for my oil changes rather than go there and get them free. Unfortunately my door handle fell off I had to go to Kia and what happens the service guy puts a dent in my car backing out. But we won’t go back to when I first leased my car and Kia had my car for almost 2 mth brand new. The lack of competence then. Still waiting for manager to call from my service Tuesday that I left a msg. I won’t hold my breathe! Guess he’ll face the music when I’m standing at his door Friday because I was inconvienced and to come back in a 3rd time in one weeks. More

90k checkup They were able to take me in on short notice and still complete the service in the timeframe they quoted. Friendly service, and they went above and be They were able to take me in on short notice and still complete the service in the timeframe they quoted. Friendly service, and they went above and beyond when they washed and vacuumed the car. Finally, they worked with me on pricing, and still were thorough with the service. More

Recall service and oil change Friendly, professional treatment. Scheduled appointment was kept. Given a ride by the Courtesy van. No surprises at the time of pick up. Would rec Friendly, professional treatment. Scheduled appointment was kept. Given a ride by the Courtesy van. No surprises at the time of pick up. Would recommend to family and friends. More

Mike is the "Real Deal" If you want the honest truth, Mike Murray is the definition of a good guy. He's down to earth, super friendly, and totally honest. I've purchased 2 ve If you want the honest truth, Mike Murray is the definition of a good guy. He's down to earth, super friendly, and totally honest. I've purchased 2 vehicles from Lokey Kia thus far (one from a salesman that was with Lokey before Mike came on board and one from Mike himself) and I'm preparing to purchase a 3rd. I've always had consistent communication between Mike and myself and have referred a few close friends and family to him so they can experience the same top-notch service I have, and I'll continue to do so for as long as I remain in this state (who am I kidding - I'll drive back so Mike can take care of me - he's just that good!!) Although Mike is a fantastic salesman, his shining quality is his personality. I've never met someone so simultaneously genuine and honest but also so jovial and fun. Mike also helped my father get into a vehicle when he needed one badly, so I am eternally grateful to him for that as well. In short, if you want to deal with an honest, no-BS, down-to-earth, and all-around great man, get with Mike. He'll work with you on your deal, bend over backward to get you in the car you want or need, and ensure you're a happy customer even after the deal has been done. You'll turn into a repeat customer very quickly. Trust me - you won't be let down. Robert More

performance vey quick at doing the job very helpful and nice people good place to relax and wait along with snacks and very good doenuts over all very good vey quick at doing the job very helpful and nice people good place to relax and wait along with snacks and very good doenuts over all very good More

BEST Work They do an awesome job on getting my vehicle what it needs and the offer my vehicle car washes. I want to thank Lowkey Kia for all that they do to get They do an awesome job on getting my vehicle what it needs and the offer my vehicle car washes. I want to thank Lowkey Kia for all that they do to get my car in and out of the service lane. More