Lokey Kia - Service Center

Service appointment Very slow service writers check in and check out. Place is way over crowded. Made appointment by phone and was told I would get an email confirmation Very slow service writers check in and check out. Place is way over crowded. Made appointment by phone and was told I would get an email confirmation, I never received one. More

oil change The team members here are always terriffic. Everything went as they said. My car was even washed!:) I wont take my car anywhere else. Professional, The team members here are always terriffic. Everything went as they said. My car was even washed!:) I wont take my car anywhere else. Professional, fair and thorough. More

Went in for maintenance left with new car We went in for a free oil change and wound up leaving with a 2018 Kia Soul with no down payment and half the interest rate rate I was on We went in for a free oil change and wound up leaving with a 2018 Kia Soul with no down payment and half the interest rate rate I was on More

Great Clean waiting area.car wash.free snaks and water.charger station . tv and magazines .news paper.friendly staff. Quick service .not too long waiting ti Clean waiting area.car wash.free snaks and water.charger station . tv and magazines .news paper.friendly staff. Quick service .not too long waiting time. More

GREAT JOB,AS ALWAYS,THIS IS OUR 3RD KIA ,NO PROBLEMS AS ALWAYS,WOULD NOT BUY FROM ANY OTHER DEALER,ONLY KIA'S SUPER --MIKE AND KAREN JOB,AS ALWAYS,THIS IS OUR 3RD KIA ,NO PROBLEMS AS ALWAYS,WOULD NOT BUY FROM ANY OTHER DEALER,ONLY KIA'S SUPER --MIKE AND KAREN More

Stellar Customer Service. I came in to get an oil change. Dave Woodman was great-took good care of me! Having the car washed was a bonus! All of those waiting room amenities- I came in to get an oil change. Dave Woodman was great-took good care of me! Having the car washed was a bonus! All of those waiting room amenities- nice touch! Having my vehicle was done earlier than the expected time was a plus. Needless to say, the entire visit was a pleasant one and exceeded my expectations. Stellar customer service! More

No solution Found Brought in my Kia Sorento due to no AC. On the first visit they found a hole and repaired it. The next day the AC/Freeon was all gone again and I we Brought in my Kia Sorento due to no AC. On the first visit they found a hole and repaired it. The next day the AC/Freeon was all gone again and I went back. This time they looked and couldn't find the problem and offered no solution other than to recharge the system again with Freeon. Yet again, the next day no more AC. They haven't found the second hold or offered any solution as to finding it. More

Great! The service dept. is great! They are prompt getting the car back and usually when they say it will be ready at a certain time, it is ready! Thank you The service dept. is great! They are prompt getting the car back and usually when they say it will be ready at a certain time, it is ready! Thank you Dave! More

Recall Service and Oil change In and Out!!!!!! Safety inspection done, Tire rotation done, friendly. Notated another item that needs to be done and quoted it along with telling us In and Out!!!!!! Safety inspection done, Tire rotation done, friendly. Notated another item that needs to be done and quoted it along with telling us how long it will take. More

Very pleasantly impressed I was uncertain what to expect as my initial contact person and the service person appeared so serious. But my car was serviced promptly and Derek, m I was uncertain what to expect as my initial contact person and the service person appeared so serious. But my car was serviced promptly and Derek, my service person, was gracious and considerate in providing me feedback. He paid personal attention to my concerns and queries. I sought an extra service and he courteously escorted me to the parts department and introduced me to a person there to take care of my needs. I felt very much cared for as a KIA car owner and client. I would have recommended that staff smile when initially greeting customers to disarm any undue concerns the customer may have, but your care, service and product quality speak volumes and more than made up for any lack of initial smiling.. More