4,288 Reviews of Lokey Kia - Service Center
David Woodman 4279 always greets us warmly. He always asks if we would like our car washed or if there was anything else he could help us with other than what I initially asked to have done. He He always asks if we would like our car washed or if there was anything else he could help us with other than what I initially asked to have done. He explains the findings well and is very personable. We have two Kias and feel very fortunate to have purchased them from this Kia dealership. We have done business with them since 2012 and have recommended them to many of our friends. More
I like the people at the Dealership. But service takes too long. Check engine light issue took 2 1/2 hours with an appointment. Also mechanics meeting during my time in the service bay But service takes too long. Check engine light issue took 2 1/2 hours with an appointment. Also mechanics meeting during my time in the service bay. Oil changes take almost 2 hours. You need a separate building just for oil changes. Also Financing person shouldn’t change tv channel to World Cup while you’re watching something. Then just walks away. More
Personable staff. Listen to customer explanations. Keep informed of services being rendered & any new developments. Explain we'll and advise costs & recommendations. H Listen to customer explanations. Keep informed of services being rendered & any new developments. Explain we'll and advise costs & recommendations. Have included work at no charge or help to reduce costs if incurred. So far impressed with dealership. More
Waiting area is pretty dirty and small. Couches always have food crumbs all over them and smells a little weird. Service staff is nice but manager is nice but seems arrogant. Couches always have food crumbs all over them and smells a little weird. Service staff is nice but manager is nice but seems arrogant. More
Dave has always been helpful and willing to solve any issue I have. I am working through an oil issue and this Dept has been great as we try and get through the final stages. issue I have. I am working through an oil issue and this Dept has been great as we try and get through the final stages. More
We came in without an appointment and they got us completely taken care of and back on the road in 90 minutes. So friendly and knowledgeable! completely taken care of and back on the road in 90 minutes. So friendly and knowledgeable! More