Lokey Kia - Service Center

I bought my set of tires here in 2021, with road hazard coverage, but when I needed a new tire because of a road hazard I was told it only covered 12000 miles or 12 months. Every other set of tires I have coverage, but when I needed a new tire because of a road hazard I was told it only covered 12000 miles or 12 months. Every other set of tires I have bought other places judged the road hazard by tread depth, and my tires only had about 3800 mikes on them. This will be my last tire purchase at Lokey Kia. More

Very friendly and easy to deal with. Work is done in a timely manner and done right. Work is done in a timely manner and done right. More

The guy I dealt with was GREAT. He was so nice and smiled a lot. He was so nice and smiled a lot. More

This dealership is absolutely the best for customer service and satisfaction for services completed. I would highly recommend this dealership to anyone looking for excellent service. service and satisfaction for services completed. I would highly recommend this dealership to anyone looking for excellent service. More

Jermaine and the rest of the staff made me feel very welcome and we're very professional in servicing my car and helping me obtain a new one. welcome and we're very professional in servicing my car and helping me obtain a new one. More

Awesome. Great job. No complaints at all. Look forward to all my services at this location. Great job. No complaints at all. Look forward to all my services at this location. More

Unfriendly, never keeps us posted on status, called and emailed service manager, never heard back …. Very weak! Will avoid this dealership and service. Poor waiting lobby. emailed service manager, never heard back …. Very weak! Will avoid this dealership and service. Poor waiting lobby. More

Thankful for the shuttle service, however the service staff ignores you when you come in and did not communicate with me well. I asked them to wash the car while it was there and they said sure and watch staff ignores you when you come in and did not communicate with me well. I asked them to wash the car while it was there and they said sure and watched him write it down, but when I picked it up it was not washed. I asked about it and they apologized and offered to do it then, but I was already needing to get back to work. More

Lack of communication from the Service Department advising customers of how long their car will be at dealership for repairs & offering up alternative transportation. Customers shouldn't have to as advising customers of how long their car will be at dealership for repairs & offering up alternative transportation. Customers shouldn't have to ask for this. This was rectified, which is why I still gave 4 stars. More

Excellent customer service, service was quick and efficient. Thank you for always going above and beyond! efficient. Thank you for always going above and beyond! More