Lokey Kia - Service Center

They accommodated me in the best way possible while my car was in the shop very fast too! car was in the shop very fast too! More

Terrible communication skills. Worse customer service. Potentially the worst experience I’ve had with a new car, ever. Worse customer service. Potentially the worst experience I’ve had with a new car, ever. More

To car back three times to have it fixed. Finally just traded it in no phone calls no communication during the times they had it they had it from anywhere from three days to 10 days. Finally just traded it in no phone calls no communication during the times they had it they had it from anywhere from three days to 10 days. More

I HAVE BEEN COMING TO YOUR DEALERSHIP FOR NINE YEARS FOR SERVICE FOR MY 2014 SOUL. NOT ONCE HAVE I PAID FOR A OIL CHANGE AND YOU STILL TREAT ME LIKE A NEW OWNER, THANKS SERVICE FOR MY 2014 SOUL. NOT ONCE HAVE I PAID FOR A OIL CHANGE AND YOU STILL TREAT ME LIKE A NEW OWNER, THANKS More

Super Easy For 1st Time Buyer! After purchasing my 2023 Sportage SX Prestige from here a few months ago, my first complimentary oil change and car wash was very quick for only sett After purchasing my 2023 Sportage SX Prestige from here a few months ago, my first complimentary oil change and car wash was very quick for only setting up my appointment 2 days prior and was in and out in a little over an hour. Waiting area was very accommodating with drinks, food, phone chargers, TV's etc. Friendly and informative staff doesn't hurt with the free oil changes and car washes for life when buying a car from here! More

Found problem ordered part will contact me in a week to ten days or sooner ten days or sooner More

They proved to be honest, knowledgeable and reliable. If you own a Kia don't take it anywhere else. If you own a Kia don't take it anywhere else. More

Service department very courteous, wait time is good. They are always on time and clean. They are always on time and clean. More

Arriving on time for my oil change and tire sensor replacement appointment, I waited three hours. THREE HOURS for a 20 minute oil change and 20 minute TPMS swap and pairing. Sure, the free six minute replacement appointment, I waited three hours. THREE HOURS for a 20 minute oil change and 20 minute TPMS swap and pairing. Sure, the free six minute wash and vacuum were nice, but it wasn't in need of it. Afterwards, there's now a loud vibration at 35-40 MPH at light acceleration, so I now need to wait eight days to bring it back in. Probably I'll have to wait another three hours for that appointment as well. More

It starts with Dave- our service rep! Over the years we have gone to Lokey, Dave has always explained all about what has to be done and why. As we really never see who is doing the work, Over the years we have gone to Lokey, Dave has always explained all about what has to be done and why. As we really never see who is doing the work, Dave is our man that we over the years have completely trusted, we are a loyal customer because of him. More