Lokey Kia - Service Center

Took. my car in for a oil change, everything was done in a reasonable amount of time. They even washed and vacuumed the inside.excellent service. my car in for a oil change, everything was done in a reasonable amount of time. They even washed and vacuumed the inside.excellent service. More

Lokey is always efficient and helpful when I need to go in for service. I have never had a bad experience!! in for service. I have never had a bad experience!! More

My experience with the last visit at Lokey Kia was less than ideal. I had to leave my car there for two weeks to replace my air conditioning evaporator unit. While I was there, I asked that my tires rotate than ideal. I had to leave my car there for two weeks to replace my air conditioning evaporator unit. While I was there, I asked that my tires rotated and Moyle was changed. On the day of picking up my vehicle, I asked if my services were completed and they said no the oil was not changed. so now I have to drive all the way back up to Logan Kia from Seminole to get my oil change done. That is almost an hours drive for me. More

Very professional organization, with quality people who care about their customers and do a great job. care about their customers and do a great job. More

Fast and friendly customer service. I would recommend Lokey Kia. Sales and service staff was very professional I would recommend Lokey Kia. Sales and service staff was very professional More

I brought my car for diagnostics. The technician replaced the drive belt just because it is recommended without realizing that it was new because I had already changed it. In the end, The technician replaced the drive belt just because it is recommended without realizing that it was new because I had already changed it. In the end, I was charged for a service I didn't need that had nothing to do with the original problem which wasn't resolved and I am still waiting for a refund for the part, not the labor. More

I have been a customer for over 20 years and this was the worst experience ever. I brought my car in for a routine oil change Friday. None of the service advisors really showed that they cared. Typically the worst experience ever. I brought my car in for a routine oil change Friday. None of the service advisors really showed that they cared. Typically the service advisor will check in with the customers waiting in the lobby, but I only received a text. After 30 min still no one came to explain what the charges were. So I had to go find out what was going on with my car. I only approved for two filters to be replaced. When they returned my car, it had not been washed so I had to return it. I was also charged for an ethanol control kit installation that I did not approve of nor did I approve of the antitheft update. But the thing that I am most unhappy about is now the buttons on my steering wheel don't work. They were working perfect when I dropped it off but when I picked up my car they weren’t working. The other advisor took it back to look at it and then said I would have to pay $500 to fix it. I know my car and if something breaks. I know for a fact every button was working fine when I dropped it off because that’s the only way I change the radio. Now I’m at a loss as to what to do to get my car working like it was before I brought it in and refunded the money for the service I didn’t approve. More

The ONLY disappointment I had was the shop didn't have the parts for my car that they suggested I have replaced, and I had to wait one day longer for the return of my vehicle. Dan was a great representati the parts for my car that they suggested I have replaced, and I had to wait one day longer for the return of my vehicle. Dan was a great representative to deal with. I can say that I'm satisfied with repairs. More

Fast service and communicated through the whole process. Inquured about all services to add to car history frim recent criss country trip. Inquured about all services to add to car history frim recent criss country trip. More

They were friending and efficient. Love the free car wash. Thank you Lokey. Appreciate your service. Love the free car wash. Thank you Lokey. Appreciate your service. More