4,290 Reviews of Lokey Kia - Service Center
I always have a very good experience with Lokey Kia. They provided me with transportation to my home and sent me a shuttle when my car was ready for pickiup. My car was cleaner than when I dropped i They provided me with transportation to my home and sent me a shuttle when my car was ready for pickiup. My car was cleaner than when I dropped it off. Very happy with the service I received. They also let me know how they would be able to help me in the future. Thank you Lokey Kia for a fine job well done. More
Long wait for oil change, crowded waiting area. Complimentary refreshments (coffee, bottled water) is a nice offering, thank you. Oil change appointments should be less waiting time. Complimentary refreshments (coffee, bottled water) is a nice offering, thank you. Oil change appointments should be less waiting time. More
My car reported hybrid issues, they couldn't find any, a week later my car broke down reporting hybrid issue errors again this time with the check engine light on. I brought it back and they took a week to week later my car broke down reporting hybrid issue errors again this time with the check engine light on. I brought it back and they took a week to see it and determine it was 4quarts low on oil, charged me for the oil change without asking totaling $270 with no mention of how it could be so low on oil in the first place with no oil light to be heard of. On top of all that I was never able to get in contact with anyone in charge no matter how many times they said, "We'll let our manager know so he can contact you." Overall bad experience and will probably not be buying a Kia due to the only Kia dealership in the area xxxxxxx. No employee was particularly rude, just seemed poorly run and uncaring. More
This is one of the best dealerships in the County. I have been a long time valuable customer. They have gained my repeated business do to their outstanding customer service and reliable services. They I have been a long time valuable customer. They have gained my repeated business do to their outstanding customer service and reliable services. They have up to date vehicles from high end to low end to please the pickiest buyers. You will be pleased with the salesman ( Mike M.) and service advisor ( Dave W.) They take good care of their customers. More
Lokey service department is probably the best in the Tampa Bay Area. The workmanship is second to none. They are very friendly and conscientious. I will only go to Lokey for service. Tampa Bay Area. The workmanship is second to none. They are very friendly and conscientious. I will only go to Lokey for service. More
Didn’t get done what I made the appointment for completed I had to be inconvenienced to set another appointment for what I originally scheduled for I had to be inconvenienced to set another appointment for what I originally scheduled for More
The service team at Lokey Kia is absolutely top notch! I look forward to excellent service for years to come! I look forward to excellent service for years to come! More
Went in for an oil change and was recommended a new air filter and cabin air filter to which I have a K&N for my engine and purchased a new STP filter on the way to my appointment. Shows that the mechanic filter and cabin air filter to which I have a K&N for my engine and purchased a new STP filter on the way to my appointment. Shows that the mechanic didn’t check my vehicle and made an assumption based on the mileage which is unsatisfactory. The service dept personnel Dan Murphy went back and told the mechanic you can’t do that and explained that he should check under the hood instead of offering services that are not needed. More