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Lokey Kia - Service Center

Clearwater, FL

4.5
4,288 Reviews

4,288 Reviews of Lokey Kia - Service Center

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April 20, 2023

Terrible communication. After 4 attempts, our problem with the transmission on a new car is still not resolved. Staff was rude and deceptive. Lied to us in an attempt to get More

by christopher borrelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance
April 20, 2023

The people there rock. Takes a while but the service and sales are worth it More

by grigs138
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Pernell Harrigin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Good but needs work on follow up when parts are needed. Had to call on a few times before I knew what was going on. Oil change was good but I feel 2.5 hours to wait for an oil change is a bit much. More

by charlesmangino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pernell Harrigin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Lokey provides friendly and competent service. In addition they provide a ride service. The staff that write up service orders are very helpful. More

by wjcmafl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service intake staff are 5 star.
April 19, 2023

Always great service at Kokey Kia. Service Technicians are on point and very friendly and courteous. More

by sunsetlover1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Fast, courteous, and efficient. Dealing with them for more than 10 years, and I will keep both the purchase and service relationship for as long as I can. No notes. More

by JUSTIN.D.MERRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pernell Harrigin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

This dealership has a fast, efficient, and friendly service department. The process was smooth and they took care of everything for me. More

by A.gordos97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department: Esmeralda and Nye.
April 18, 2023

They fit me in with a very busy schedule after I called them with what I thought was an oil leak. I was planning on spending hours in the shop. I was in and out in 45 minutes. They found the issue and fixe More

by carrottop1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
April 17, 2023

I am still waiting for reimbursement for the audio book that was stuck in my CD player that was sent away for replacement. It has been over 6 months now. The library will no longer allow me to borrow audi More

by cadauterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony of service dept.
April 17, 2023

Very prompt. I am very efficient. I was glad to learn it was covered under my warranty More

by bpeters11967
Recommend Dealer
Yes
Employees Worked With
NA
Apr 17, 2023 -

bpeters11967 responded

Very prompt, very efficient. I was glad to learn. It was covered under my warranty.

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