Lokey Kia - Service Center

First oil change on new car. Very busy place. I stood in small service area at least 15 minute before someone looked up to say they would be right with me. No place to sit and I Very busy place. I stood in small service area at least 15 minute before someone looked up to say they would be right with me. No place to sit and I have a leg issue. Anyway after that car oil change done and apparently I needed a new oil plug. No mention of that on bill but good I guess! But like I say service reps very busy. More

Very friendly and helpful staff. Didn’t have to wait long for service. Very fast and thorough. Didn’t have to wait long for service. Very fast and thorough. More

They do not return calls when you have a issue. Upset with the service mansger Upset with the service mansger More

I recently brought my car to Lokey for a replacement tire due to a flat tire. I did an emergency walk-in and they helped me quickly and we’re very communicative. I did request a check on my GPS because it do due to a flat tire. I did an emergency walk-in and they helped me quickly and we’re very communicative. I did request a check on my GPS because it doesn’t seem to be working and they confirmed that it seem to be working. After leaving in a couple days later I noticed the GPS is still not working. I did make a phone call and I spoke with Wade who was a very informative. We work together to go ahead and remove the Apple play and try Bluetooth first. I will follow up with another review after I try this. More

I had a grand experience throughout the process with my vehicle so thank you low key Kia. vehicle so thank you low key Kia. More

As always, the Lokey service department is avery professional, courteous, and kind. They always get me in and out in a very timely manner. professional, courteous, and kind. They always get me in and out in a very timely manner. More

Visited the service department and was greeted and made to feel very nicely. My needs were met with a sincere desire to to fix my car. to feel very nicely. My needs were met with a sincere desire to to fix my car. More

They always try to be right on time and complete the task in a reasonable time. They always let you know what it will cost. Then they tell what is most important. So you have a option to have what you can in a reasonable time. They always let you know what it will cost. Then they tell what is most important. So you have a option to have what you can afford. More

Friendly people and very timely. Inside was clean including the bathrooms and there was lots of snacks! Inside was clean including the bathrooms and there was lots of snacks! More

U show kind,polite and courtesy. They help me with an problem I may have and told me if I have anymore questions to call the office. They help me with an problem I may have and told me if I have anymore questions to call the office. More