Lokey Kia - Service Center

Unprofessional. Apathetic. Discourteous. I have owned my Kia Sportage for a total of 2 months and haven’t even been able to drive it for a consecutive 2 weeks. I Apathetic. Discourteous. I have owned my Kia Sportage for a total of 2 months and haven’t even been able to drive it for a consecutive 2 weeks. It is continuously breaking down. I have given the opportunity to Kia to right these wrongs time and time again and we are coming up on a third month without my car. The first time my car broke down the service advisor accused ME of putting diesel fuel in a car that a diesel fuel pump would NEVER even fit into. However they brought me a loaner car and I gave them a chance. The car broke down for a second time, a week after the first time and one of the sales men said “this is becoming a nightmare”. The situation and customer service got progressively worse. The first time the car broke down they had it towed to the dealer. This time not only did they want ME to pay for the tow truck, they also would not bring me a loaner as they did last time. I had to have someone drive me to pick one up. It’s has been another 4 weeks and they STILL cannot figure out what is wrong with my car. They are now saying they need to drive my car for another week to figure it out. I am a compassionate and understanding person but Kia has been non-communicative and out right unethical during this whole process. More

Fit me in for a new battery since mine had needed a jump from roadside assistance. from roadside assistance. More

They covered a repair under warranty on my stingergt2. I did not have to wait long. I did not have to wait long. More

I Will recommend loky Kia to friend and family there friendly clean location they'll come out to ask if you need any assistance friendly clean location they'll come out to ask if you need any assistance More

Always courteous and professional, Kia offers prompt and trusted service and a comfortable waiting area with free refreshments. trusted service and a comfortable waiting area with free refreshments. More

I had a warning light come on the dash. So, I took it to Lokey and they determine what the problem was and fixed the problem while I waited. Very pleased with the workmanship and the frien So, I took it to Lokey and they determine what the problem was and fixed the problem while I waited. Very pleased with the workmanship and the friendliness of the staff. More

This was my 1st time to visit Lokey Kia. It was very simple to get my oil change info and the Service Dept. was excellent. It was very simple to get my oil change info and the Service Dept. was excellent. More

The staff are always cordial and informative. They always let me know what the cost is before doing the repairs. They always let me know what the cost is before doing the repairs. More

Disappointed for the 1st time in 4 years, my advisor said they could not give me a Courtesy ride back to my home at 1591 gulf boulevard Clearwater. Very disappoint they could not give me a Courtesy ride back to my home at 1591 gulf boulevard Clearwater. Very disappoint More

service at Lokey has always been excellent. David Woodman has always been a great help. David Woodman has always been a great help. More