Lokey Kia

THE (ONLY) GOOD: The salesman, Freddie, was incredibly nice and very helpful. BAD: The Sportage had a $4,000 dealer MARKUP over the MSRP because "they're popular." (Making the total on the base model li nice and very helpful. BAD: The Sportage had a $4,000 dealer MARKUP over the MSRP because "they're popular." (Making the total on the base model like $25000). I have since contacted other Kia dealerships in the area, and they laughed at how ridiculous that is (average markup is between $500 and $1000). Also, prices on the website are asterisked, and include every possible rebate that is available, so the prices are very misleading. The finance person, Kevin, was rude, condescending, and pretty much tried to berate my boyfriend and me into accepting their laughable deal. My credit is 609 and his is 720 (joint purchase), and they offered 8.99% APR. We said we'd like to think on it for a day or two. Kevin said to us, "Let's face it, you barely got approved for this loan (how do you get BARELY approved? It's a yes or no question...), and I had to pull some strings to get this kind of financing. There's no way you'll beat this percentage anywhere else (We got 6.99% at Dayton Andrews Jeep)." He then continued to talk down to me, saying that I'm currently paying for a car that doesn't even run, and that $435/month is a steal (again, Jeep got me around $300/month for a Compass that they dropped from 22,500 MSRP to 18,900 out the door). At one point I said to my boyfriend, "Can we just sign the papers? It sounds like they're the only place that will accept my credit for a car." I guess that's what they want you to think. The next day when we went to a credit union to get a loan that way, I was told that my credit had been pulled ELEVEN times the previous day, which greatly impacted my credit score (Thus the "You won't find better anywhere else," as in "We've made sure of that.") After my experience at Lokey, I was so upset that I told everyone I knew how they treated me - including my mom, who tried to call and complain. The manager repeatedly said that I must be mistaken, because Kevin was one of their best, and that this wasn't the restaurant business (whatever that means). After the repeated call-backs, I think that they eventually offered me something like 4.99% financing and 19,000 on the Sportage, but they could have offered me the moon and I never would have taken my money to them. More

I was looking to buy a new car after being out of work for one year due to a disability. I have since regained my employment and ability to work. However, my credit had gone from a 790 to 640. Thanks to t for one year due to a disability. I have since regained my employment and ability to work. However, my credit had gone from a 790 to 640. Thanks to them I can start to rebuild my credit and drive a car that lets me feel like I am worth something again. Sincerely, Steven Hoskinson More

We wanted to buy a new 2011 Sorento. We called around to the 3 Kia dealers closest to Spring Hill. The one dealership we originally dealt with that test drove with us never called us back. We called the s the 3 Kia dealers closest to Spring Hill. The one dealership we originally dealt with that test drove with us never called us back. We called the salesman 3 times and he was always too busy and never would get back to us after saying each time "I'll call you right back". Needless to say without mentioning the dealer name they weren't very "friendly" or responsive. Anyway we called Lokey on a Thursday and spoke with Aaron Morris. On that Saturday we were on our way to purchase our new Sorento from Lokey Kia. I have never had such a pleasant car buying experience. Car salesman are always so pushy, but Aaron was friendly and went out of his way for us. He drove all the way to Sarasota to get the car color with the interior we wanted the day after we spoke with him. That young man was courteous, professional and went over the car in detail with us. I have spoken very highly of him and Lokey to my friends and co-workers. Our next new car will definitely be from Lokey. This is the way car sales should be done. Thank you, Lokey Kia, Charlie, Kevin and most definitely Aaron. L.Sheehan Spring Hill, Fl. More

Was going to look for a new car, was looking at others but the price was right and Gerry worked with us to reach a fair deal. Haven't regretted it since and I couldn't be happier with the car. All of the but the price was right and Gerry worked with us to reach a fair deal. Haven't regretted it since and I couldn't be happier with the car. All of the dealers were friendly and Gerry went out of his way to make sure my first experience leasing a car was a good one and has even called back to make sure I'm happy with everything. I would definitely recommend this dealer to anyone looking for a good car for a good price. More

I rated this the way I did because everything was great. My salesman, Joe, was very helpful & gave me a graet price on my sorento. It has everything I wanted for much less than I expected. Everyone Joe in My salesman, Joe, was very helpful & gave me a graet price on my sorento. It has everything I wanted for much less than I expected. Everyone Joe introduced me to was also very friendly. I have no complaints about anything, from test drive, through paperwork & getting financed, to picking up my car. In fact the car was ready for me to pick up before I was able to actually pick it up. Great experience. More

The visit began with a courteous greeting for my family and I. We came in looking for a vehicle that was safe for my family and I. We were very interested in the kia sorento and Maher began to explain th and I. We came in looking for a vehicle that was safe for my family and I. We were very interested in the kia sorento and Maher began to explain the benefits of the vehicle. He did not pressure us at all which I liked compared to most dealerships. After allowing us test drives they worked well with us to lower the price so that my family and I could be safe on the road. We purchased the vehicle and would recommend them again in the future More

Maher was laid back, personable and patient. I bought a 2011 Kia Soul and I LOVE it. Kevin in finance was wonderful and Rick, manager, was also extremely personable and informative. There was no "pushy sel 2011 Kia Soul and I LOVE it. Kevin in finance was wonderful and Rick, manager, was also extremely personable and informative. There was no "pushy selling" involved, and any questions I had were answered right away. I recommend this dealership to anyone looking for a pleasant car-buying experience. Drop by, see Maher and tell them Lisa sent you. Trust me, he will remember me! More

I would like to thank Rick Rizzo and Gerald Stumpf for their straight forward and honest sales process. Although I had many hurdles to clear, I would not be driving my new Sorrento if it were not for the their straight forward and honest sales process. Although I had many hurdles to clear, I would not be driving my new Sorrento if it were not for these gentelmen. This is why Lokey Kia will be the only dealership that my freinds and family will ever use. When I think about the run around and the absolute waste of my weekend I had buying a car, I laugh, because if I had gone to Lokey from the start I would have spent more time at the beach then sitting around watching salespeople waste my time. I arrived at Lokey frustrated and in need of a new car and I left happy and a little wiser from dealing with these true professionals. Thank you to the entire Lokey team.. More

This dealership is a service nightmare. I don't really think anyone knows what the other is doing. They will tell you thats not what the service adviser said to you but they weren't even there. I know wha think anyone knows what the other is doing. They will tell you thats not what the service adviser said to you but they weren't even there. I know what i was told to have my SUV repaired and they took what ever short cuts they could and said its all fixed. I'm still waiting for a call from the service director. Buyer beware... More