Lokey Kia

We wanted to buy a new 2011 Sorento. We called around to the 3 Kia dealers closest to Spring Hill. The one dealership we originally dealt with that test drove with us never called us back. We called the s the 3 Kia dealers closest to Spring Hill. The one dealership we originally dealt with that test drove with us never called us back. We called the salesman 3 times and he was always too busy and never would get back to us after saying each time "I'll call you right back". Needless to say without mentioning the dealer name they weren't very "friendly" or responsive. Anyway we called Lokey on a Thursday and spoke with Aaron Morris. On that Saturday we were on our way to purchase our new Sorento from Lokey Kia. I have never had such a pleasant car buying experience. Car salesman are always so pushy, but Aaron was friendly and went out of his way for us. He drove all the way to Sarasota to get the car color with the interior we wanted the day after we spoke with him. That young man was courteous, professional and went over the car in detail with us. I have spoken very highly of him and Lokey to my friends and co-workers. Our next new car will definitely be from Lokey. This is the way car sales should be done. Thank you, Lokey Kia, Charlie, Kevin and most definitely Aaron. L.Sheehan Spring Hill, Fl. More

Was going to look for a new car, was looking at others but the price was right and Gerry worked with us to reach a fair deal. Haven't regretted it since and I couldn't be happier with the car. All of the but the price was right and Gerry worked with us to reach a fair deal. Haven't regretted it since and I couldn't be happier with the car. All of the dealers were friendly and Gerry went out of his way to make sure my first experience leasing a car was a good one and has even called back to make sure I'm happy with everything. I would definitely recommend this dealer to anyone looking for a good car for a good price. More

I rated this the way I did because everything was great. My salesman, Joe, was very helpful & gave me a graet price on my sorento. It has everything I wanted for much less than I expected. Everyone Joe in My salesman, Joe, was very helpful & gave me a graet price on my sorento. It has everything I wanted for much less than I expected. Everyone Joe introduced me to was also very friendly. I have no complaints about anything, from test drive, through paperwork & getting financed, to picking up my car. In fact the car was ready for me to pick up before I was able to actually pick it up. Great experience. More

The visit began with a courteous greeting for my family and I. We came in looking for a vehicle that was safe for my family and I. We were very interested in the kia sorento and Maher began to explain th and I. We came in looking for a vehicle that was safe for my family and I. We were very interested in the kia sorento and Maher began to explain the benefits of the vehicle. He did not pressure us at all which I liked compared to most dealerships. After allowing us test drives they worked well with us to lower the price so that my family and I could be safe on the road. We purchased the vehicle and would recommend them again in the future More

Maher was laid back, personable and patient. I bought a 2011 Kia Soul and I LOVE it. Kevin in finance was wonderful and Rick, manager, was also extremely personable and informative. There was no "pushy sel 2011 Kia Soul and I LOVE it. Kevin in finance was wonderful and Rick, manager, was also extremely personable and informative. There was no "pushy selling" involved, and any questions I had were answered right away. I recommend this dealership to anyone looking for a pleasant car-buying experience. Drop by, see Maher and tell them Lisa sent you. Trust me, he will remember me! More

I would like to thank Rick Rizzo and Gerald Stumpf for their straight forward and honest sales process. Although I had many hurdles to clear, I would not be driving my new Sorrento if it were not for the their straight forward and honest sales process. Although I had many hurdles to clear, I would not be driving my new Sorrento if it were not for these gentelmen. This is why Lokey Kia will be the only dealership that my freinds and family will ever use. When I think about the run around and the absolute waste of my weekend I had buying a car, I laugh, because if I had gone to Lokey from the start I would have spent more time at the beach then sitting around watching salespeople waste my time. I arrived at Lokey frustrated and in need of a new car and I left happy and a little wiser from dealing with these true professionals. Thank you to the entire Lokey team.. More

This dealership is a service nightmare. I don't really think anyone knows what the other is doing. They will tell you thats not what the service adviser said to you but they weren't even there. I know wha think anyone knows what the other is doing. They will tell you thats not what the service adviser said to you but they weren't even there. I know what i was told to have my SUV repaired and they took what ever short cuts they could and said its all fixed. I'm still waiting for a call from the service director. Buyer beware... More

Lokey Kia and its employees beat the competitors in pricing and in customer service hands down. Rick Rizzo went out of his way to do what it took to get the lowest price for the same model that other d pricing and in customer service hands down. Rick Rizzo went out of his way to do what it took to get the lowest price for the same model that other dealers had to offer, and with a gentleman’s hand shake and minimal haggling the deal was settled. I went to other Kia dealerships but Rick delivered the promise of Lokey Kia's best pricing guarantee. Jerry Stumpf explained the terms of the Life Time Warranty, a significant factor in my new car buying choices. Kevin Perkins handled the financial portion and was very through and meticulous, making sure I understood the paperwork aspect and was furthermore both confident and satisfied with my final purchase and purchase price. Once I took delivery of my new car the 2011 Kia Forte 5-Door EX in Spicy Red, Jerry Stumpf explained the ins and outs. He ensured I was comfortable and very knowledgeable with every detail of both passenger and driver amenities, engine compartment area, maintenance schedule, owner’s manual and everything in-between from bumper to bumper. Rick Rizzo went through the exterior of the car body and paint work with me and found no discrepancies, simply a factory flawless automobile. Since my purchase I have received a few return phone calls simply as a courtesy and just in case I had any questions about my new car or if there is anything else that Lokey Kia can do for me. Sincerely B Martin of Tampa FL, Satisfied Customer. More

Disaster! My elderly father went to Lokey Kia in Clearwater. He is a legal Florida resident with a Florida driver’s license. They are trying to title and register the car in his name in Ohio. A defi Clearwater. He is a legal Florida resident with a Florida driver’s license. They are trying to title and register the car in his name in Ohio. A definite problem with the insurance. A possible problem with the state of Florida. He should be paying sales tax in the state he lives in. They even backdated the sales contract for some reason. The sales price is also questionable. They were nice enough to remove the window sticker before he took it home. He cannot find it with his paperwork. To find the Manufacturers Suggested Retail Price (MSRP) I sent an E-mail request to the dealership, made a request through the live chat feature on their website and phoned his salesman Joe. No response yet. Based on what I could determine for a Forte EX w/ automatic transmission and additional options, the MSRP would not exceed $18,290. To buy that car at my local Kia dealer through the Costco buying program and registered at his home in Ohio (where they are trying to register it) The total tax, title, license out the door after rebates would be $16.810. At Lokey the total is $19,729.07 plus his trade in. That includes a $799 pre delivery service charge? A $48. private tag service? And a $89.95 e-services charge? I would not recommend this dealership! More

Customer Service is this teams middle name they were great with the attention to detail and the sales person (Bill) was well read on his product he was selling he knew a great deal of information on th great with the attention to detail and the sales person (Bill) was well read on his product he was selling he knew a great deal of information on the vehicles sold by this dealership. Excellent service from the time I walked into showroom to the time i drove away in my New KIA Serento. My new vehicle was serviced and prepped and a great matter, maintance personnel along with sales staff were awsome and I have all ready recommended this dealership to several of my neighbor. My final paperwork was all explain to me and i felt very conforable with the way everything was handled More