Lokey Kia

I spec out a car (2011 Sorento EX) I was interested in on line and submitted it to 3 dealers. Matt responded promptly and confirmed that although he did not have one on his lot, he would find me one. Later line and submitted it to 3 dealers. Matt responded promptly and confirmed that although he did not have one on his lot, he would find me one. Later the same day, Matt said he found one but with a different interior color. After discussing with my wife, we agreed to the interior color change and asked for his bottom "out the door price". I also reminded him I was checking with 2 other dealers and the best price wins my business. We'll one dealer never got back to me and the other dealer could, would not, match Lokey's price. Needless to say I purchased my Sorento from Lokey. We found Matt to be friendly, good communicater (kept me informed as to the progress) and very accomodating. Come time for the finance side, Kevin was well prepared and had all the documents in order for us to sign. At the end we met the General Manager, Charlie he was also very professional and accomodating. Overall I can honestly say this was by far the most enjoyable, hassle free, vehicle purchase my wife and I have ever experienced. If your in the market for a Kia, give Lokey a call, you will be pleasently surprised. Al & Claire Doiron More

I went in search of a Kia Forte for my wife to drive back and forth to work (100+ miles/day). The dealership had a nice variety of Kias to choose from. I sat in one and was nicely surprised........until I and forth to work (100+ miles/day). The dealership had a nice variety of Kias to choose from. I sat in one and was nicely surprised........until I got out and looked at the price. The Kia sticker wasn't the shocker. It was the $4000 dealer markup added to the Kia price. That was a 20%+ markup on a $18500 vehicle. Sorry Lokey, you've lost my interest in your dealership. People are struggling to purchase vehicles and you go and add another $4k? Shame on you!! More

Everyone at Lokey Kia was very helpful and polite. They had the car I was looking for and an upgraded model that I fell in love with. I was able to get financed and take the car home that night. In fact, had the car I was looking for and an upgraded model that I fell in love with. I was able to get financed and take the car home that night. In fact, we ended up closing the place and talking outside and while I was filling out my paperwork, they had the car detailed and transferred everything from my trade to my new Kia. More

I went to the dealership for the second time in about two weeks. I am seriously considering a Kia, and I wanted to sit in an Optima to recheck the comfort level of the seats, and I wanted an update on the s weeks. I am seriously considering a Kia, and I wanted to sit in an Optima to recheck the comfort level of the seats, and I wanted an update on the status of the Hybrids. The salesman I had been working with (a man named Mark who seemed to be pleasant and straightforward) was busy with another customer, so he politely referred me to a heavy-set man that appeared to be the sales manager (not sure though). So I asked this sales manager (or perhaps he was another salesman - again, not 100% sure) when they thought they might receive the first Optima hybrids. The guy looked me in the eye and said "Kia is not manufacturing any of those yet." My jaw dropped. I know that is not true. Kia is manufacturing them, and they are at dealerships on the west coast now. I had spoken with a dealer in Seattle earlier in the day, and had come back to Lokey to check the status in Florida. Now this guy could have said, 'I don't know,' or he could have said 'I am not sure - I'll check,' or something with some integrity. Instead he acted like he knew the status and just plain lied. I have no use for liars. I said, that's not true - I know a shipment came in from Korea this week. He then said - "Well, I meant we have not got any coming in yet." I said "Any idea when?" He said "Nope," and turned away. Exasperated, I respond, "Then I guess I will have to go to a dealer that has more information then you do." It was not like they were busy - there were only two customers that I could see, and about 6-7 salemen. This guy could have offered to check, he could have taken some time to explain why he had responded that way, or he could have turned and ignored me. And that is what he chose to do. He just walked away and started to talk to a bunch of other salesmen who were standing around in a small group. I went over and checked out the only Optima they had, and finally just left the place. Now I know that the dealers don't have much control over what cars they get, and I accept that. But the fact is that I am sincerely interested in buying a Kia, and if the Hybrids don't turn out to be exactly what I was hoping for, I had planned to purchase a non-hybrid Kia. I feel I was treated rudely at best, and lied to at worst. When and if I buy a Kia, it sure won't be from Lokey Kia. More

It was a great pleasure to have worked with Aaron Morris, along with finance manager Tina M. Sciriha. When I first arrived at Lokey Kia, I had an idea of what car I was interested in and from the onset A along with finance manager Tina M. Sciriha. When I first arrived at Lokey Kia, I had an idea of what car I was interested in and from the onset Aaron provided excellent service in bringing my selected car to me, letting me test drive it and telling me all about the 2011 Kia Optima EX. It was such a pleasure working with all of the knowledgeable sales people at Kia Lokey that after talking with Aaron and test driving the vehicle I ended up buying one that very day. Finance Manager Tina M. Sciriha was also a pleasure to work with and explained everything in easy to understand terms and made the purchase of my new vehicle that much easier. More

Our experience at Lokey Kia was awesome! I was trying to help my daughter get a new car with an affordable payment, Freddy and the rest of the team members made that possible. Everyone was very friendly and help my daughter get a new car with an affordable payment, Freddy and the rest of the team members made that possible. Everyone was very friendly and I did not feel pressured as I have in the past when making a car purchase for myself. Freddy worked and worked at making a deal happen to fit my daughter's budget and put her in a much more reliable car. I am happy to say that my daughter is extremely happy with her Kia Optima and both her and I want to say thank you Freddy for working with us and being patient after all we had to get through to put her in a new car. Freddy, continue to be positive, upbeat, not pushy and keep smilin',keep up the good work. When I am ready to buy a new car I will definitely check out a Kia for myself. Freddy your the best! Thank You Freddy and the rest of the team members who were involved in the sale of my daughter's Kia Optima, Joan and Whitney More

Freddy, Tina and Charlie were the nicest people. They had very good customer service and extremely friendly. They all seemed to know what they were doing. We went there, they worked out a deal and it worked. very good customer service and extremely friendly. They all seemed to know what they were doing. We went there, they worked out a deal and it worked. I got the car, I was happy and they were happy. I would definitely recomend this place to someone who is in need of a new vehicle. More

WARNING - This dealer sticks you with high "dealer fees". Over $900 on a used vehicle! I got the price of my vehicle and trade where I wanted it, but I was only figuring about $750 for "fees and profi fees". Over $900 on a used vehicle! I got the price of my vehicle and trade where I wanted it, but I was only figuring about $750 for "fees and profits". Also, the $900 doesn't include putting any gas in your tank?! I called the salesman on the ride home to let him know how generous it was to send me off with an empty tank. He gave me a lousy apology and some line about how "they don't normally do that". What? Um, dummy, how about giving me a gas card or something? Anyways, the "call me" line is just that. Their sales department gave very little response when I phoned in the days following the sale about various minor concerns with the vehicle and financing. After some confusion between various departments, the additional items on my vehicle did get handled by their service department very professionally. It's a shame their sales department is still practicing old shady tactics and fees. Their finance department has been less than spectacular thus far, but I can't really expect much considering I walked in with an approved loan from my bank and refused all the "plans", "coverages", and "warranties" they offered. Overall, I like the vehicle, but feel slighted by this dealer for getting me for an additional $200 (unanticipated "fees and profits" plus gas). I doubt I will ever return for future purchases. More

I was extremely impressed with the entire experience and personal attention I received while looking to purchase a vehicle. I had been to several dealerships previously and was compelled to return to Lokey personal attention I received while looking to purchase a vehicle. I had been to several dealerships previously and was compelled to return to Lokey Kia and deal with Rick, who was very informative on the several different makes and models. After finally deciding on the Sorento I then met Kevin, finalizing my purchase went very smoothly. Thank you everyone for the wonderful experience ....I LOVE My KIA..... More

When I decided to start looking for a new car, I made Lokey Kia one of my first stops. I had heard good things from others, and loved the look of the new 2011 line. I came in and spoke to Matt, who di Lokey Kia one of my first stops. I had heard good things from others, and loved the look of the new 2011 line. I came in and spoke to Matt, who did a great job explaining the various trim levels and options available on the Forte. He introduced me to Charlie and Rick, sales managers, who both did an excellent job welcoming me to the dealership and making sure my questions were answered. The first day I visited, they made a very nice offer, but I wasn't ready to buy. Instead of the usual pressure tactics, they were very patient and encouraged me to take my time. They kept in touch after my visit, and subsequent visits I was treated like family. I am ready to purchase, and looking forward to going back to work on the deal! More