Lokey Kia

Took 4 hours to do 2 minor repairs. The customer lounge has only a few places to sit. If you visit the restroom, you lose your seat. You can’t hear the tv because the showroom music is t The customer lounge has only a few places to sit. If you visit the restroom, you lose your seat. You can’t hear the tv because the showroom music is too loud. The service technicians don’t keep you informed as to when your car will be ready. Waiting 4 hours to have a hose installed and a sensor disconnected is ridiculous! More

Great experience Todd was very knowledgeable on the product. Rob in Finance went above and beyond the call of duty to get us the best rate. Great service from the get Todd was very knowledgeable on the product. Rob in Finance went above and beyond the call of duty to get us the best rate. Great service from the get go More

75K check up I went in for a 75K service, but since I bought the car out of state and wasn’t “under warranty” they wouldn’t service me basically. Which is stupid c I went in for a 75K service, but since I bought the car out of state and wasn’t “under warranty” they wouldn’t service me basically. Which is stupid considering I had moved here from out of state months ago, had brought my Kia here a couple of times already and hadn’t had a problem until now and my car has probably not been under warranty for a while. So I ended up with an oil change only, and if that’s all they’re willing to do without our even doing a basic 27 point check (which they offer for free as a service special) then I’ll just go someone else next time for a lot cheaper. I wasn’t told if anything needed to be repaired to replaced which is something I’ve expected the 5 years I’ve had the car but after this time I probably will just go somewhere else. I also kept getting passed off to different team memebers just to check in/check out. Which is rude and annoying. More

Lokey Kia Service Center Lokey Kia continues to exceed my expectations of great service with our Kia Soul. Not only are the staff professional and extremely courteous, they go Lokey Kia continues to exceed my expectations of great service with our Kia Soul. Not only are the staff professional and extremely courteous, they go out of their way to make you feel comfortable while at the service center. In addition they clearly 'know their stuff' and are able to answer all questions right away. Highly recommend the service center at Lokey Kia! More

Excellent Service!! I own a 2014 Kia Sorento with 19,660 miles on it. It has been totally maintained and looks brand new! So even though I do not put a lot of miles on it I own a 2014 Kia Sorento with 19,660 miles on it. It has been totally maintained and looks brand new! So even though I do not put a lot of miles on it, I always take advantage of the free oil changes that Lokey Kia offers. When they had a recent recall, they contacted me to see if my vehicle was affected and found at that time it was not. But now while it was in for its oil change, they heard a knocking, that I did not hear, and completely replaced my engine!!! And included a 15 year unlimited miles warranty! I love a company that stands behind its product and service. The service center manager Derek Croucher was awesome! More

Got in and out in a timely manner It is a very comfortable atmosphere and I've never felt bullied or forced into any reccomended service which is a huge plus in my book! It is a very comfortable atmosphere and I've never felt bullied or forced into any reccomended service which is a huge plus in my book! More

Accommodating and thorough Always have a good experience with the service people. They provide their service in a quality manner and are acommodating with my schedule.. Thanks Always have a good experience with the service people. They provide their service in a quality manner and are acommodating with my schedule.. Thanks for your work More

Service Review Service person kept me informed Time spent fair Waiting room excellent E-mail confirms excellent Price for services rendered fair Price for 1500 Service person kept me informed Time spent fair Waiting room excellent E-mail confirms excellent Price for services rendered fair Price for 15000 mile checkup seems high More

The best dealership for sales and staff and service! This is my third new Kia at this dealership. They have all been just great! The sales team and staff are very friendly and you just want to buy y This is my third new Kia at this dealership. They have all been just great! The sales team and staff are very friendly and you just want to buy your next car there again. Great experience with all the smiles you receive just coming through the door. My sales person Robert Ahrens was the best! He made my buying yet another Kia just a wonderful experience once again. Can't say enough about the great service I received. You'll see me again!! More

Quick Service Had a appointment for a oil change and was in and out fast. Even for a Saturday. Isabel did a great job taking care of me. Thank you! Had a appointment for a oil change and was in and out fast. Even for a Saturday. Isabel did a great job taking care of me. Thank you! More