Lokey Kia

oil change as always i had great service everytime i come in to get my oil change they never seem to over look anybody and explain things thru plus they are clos as always i had great service everytime i come in to get my oil change they never seem to over look anybody and explain things thru plus they are close enough to take walks or has a lovely waiting area yes i would recommend to anyone More

oil change I had an 11:00 am oil change was taken in at 11:45. Thought I was at the doctors office not care dealer ship. I had an 11:00 am oil change was taken in at 11:45. Thought I was at the doctors office not care dealer ship. More

Very slow and unmanaged Had recall and after I took in they told me it would take at least 3 hours in addition to oil change. They could have told me that when I set appointm Had recall and after I took in they told me it would take at least 3 hours in addition to oil change. They could have told me that when I set appointment. It took them 3 hours to do a simple oil change then told me machine was not working properly to do the recall. They didn’t call me before I returned after 3 hours every time I bring the car in they are extremely slow. Your organization knows exactly how long it takes to do simple service and requires an appointment. Very poor management. You need to have a good hard look at your service department. And, you are very expensive. More

Very good Always have a pleasant experience with getting our cars serviced . All the service advisors make every effort to keep you informed as to the progress Always have a pleasant experience with getting our cars serviced . All the service advisors make every effort to keep you informed as to the progress and any other services that might be required for your vehicle More

Lokey KIA has been my dealership through five KIAs. Always received prompt, friendly service and honest feedback. Waiting for service is never very long. Staff know us and we are treated like valued c Always received prompt, friendly service and honest feedback. Waiting for service is never very long. Staff know us and we are treated like valued customers. More

The best experience buying a car The sales person was so personable and attentive without being pushy. We really appreciated it. The people we dealt with were just wonderful.. Will c The sales person was so personable and attentive without being pushy. We really appreciated it. The people we dealt with were just wonderful.. Will come back and recommend to others. More

Never an issue In and out in less time than promised. Everyone was friendly and efficient. Never any anxiety with this service center. Hard to believe all this great In and out in less time than promised. Everyone was friendly and efficient. Never any anxiety with this service center. Hard to believe all this great service for free! More

The way car buying should be. Malcolm was fantastic. Super helpful, not pushy, and very informative and laid back. Even during the waiting process of paperwork, Malcolm was great Malcolm was fantastic. Super helpful, not pushy, and very informative and laid back. Even during the waiting process of paperwork, Malcolm was great with very interesting conversations, and super friendly and approachable. Not only did I get a fantastic deal thanks to him, but felt like I was hanging out with a friend rather then doing business. He gets 5 SOUL STARS. More

Great Service Zach did a great job keeping up with the service from start to finish. Great customer service. Contacted me as soon as the car was ready and it took l Zach did a great job keeping up with the service from start to finish. Great customer service. Contacted me as soon as the car was ready and it took less time than expected. More

The Service Tech was very helpfuil - The Breakroom not so.. I have been to the service center 2 times so far and the Reps have always been great. They were professional and prompt. The breakroom is another t I have been to the service center 2 times so far and the Reps have always been great. They were professional and prompt. The breakroom is another thing - If you a have an appointment early in the morning you might have better luck getting fresh coffee and a fresh donut. Not so great after the early morning session. I am not sure if the coffee and food are for the customers or the staff. I even saw an employee sneak the last 2 bags of chips from the counter and no one informed to replenish the stock. The popcorn machine looked like there was day old stale popcorn and it was not even full and fresh. I will say that the free WiFi was reliable and worked - That was the only saving grace to a 2 hour wait time. More