Lokey Kia

Stellar Customer Service. I came in to get an oil change. Dave Woodman was great-took good care of me! Having the car washed was a bonus! All of those waiting room amenities- I came in to get an oil change. Dave Woodman was great-took good care of me! Having the car washed was a bonus! All of those waiting room amenities- nice touch! Having my vehicle was done earlier than the expected time was a plus. Needless to say, the entire visit was a pleasant one and exceeded my expectations. Stellar customer service! More

Went in for maintenance left with new car We went in for a free oil change and wound up leaving with a 2018 Kia Soul with no down payment and half the interest rate rate I was on We went in for a free oil change and wound up leaving with a 2018 Kia Soul with no down payment and half the interest rate rate I was on More

Great Clean waiting area.car wash.free snaks and water.charger station . tv and magazines .news paper.friendly staff. Quick service .not too long waiting ti Clean waiting area.car wash.free snaks and water.charger station . tv and magazines .news paper.friendly staff. Quick service .not too long waiting time. More

Awsome I feel like the he experience was wonderful. The service was fast and stressless. Thank you all so much for helping me get into a new car! I feel like the he experience was wonderful. The service was fast and stressless. Thank you all so much for helping me get into a new car! More

No solution Found Brought in my Kia Sorento due to no AC. On the first visit they found a hole and repaired it. The next day the AC/Freeon was all gone again and I we Brought in my Kia Sorento due to no AC. On the first visit they found a hole and repaired it. The next day the AC/Freeon was all gone again and I went back. This time they looked and couldn't find the problem and offered no solution other than to recharge the system again with Freeon. Yet again, the next day no more AC. They haven't found the second hold or offered any solution as to finding it. More

Great! The service dept. is great! They are prompt getting the car back and usually when they say it will be ready at a certain time, it is ready! Thank you The service dept. is great! They are prompt getting the car back and usually when they say it will be ready at a certain time, it is ready! Thank you Dave! More

Recall Service and Oil change In and Out!!!!!! Safety inspection done, Tire rotation done, friendly. Notated another item that needs to be done and quoted it along with telling us In and Out!!!!!! Safety inspection done, Tire rotation done, friendly. Notated another item that needs to be done and quoted it along with telling us how long it will take. More

Very pleasantly impressed I was uncertain what to expect as my initial contact person and the service person appeared so serious. But my car was serviced promptly and Derek, m I was uncertain what to expect as my initial contact person and the service person appeared so serious. But my car was serviced promptly and Derek, my service person, was gracious and considerate in providing me feedback. He paid personal attention to my concerns and queries. I sought an extra service and he courteously escorted me to the parts department and introduced me to a person there to take care of my needs. I felt very much cared for as a KIA car owner and client. I would have recommended that staff smile when initially greeting customers to disarm any undue concerns the customer may have, but your care, service and product quality speak volumes and more than made up for any lack of initial smiling.. More

Service guy made a simple mistake and fixed the problem! 4/21/18 After a honest mistake yesterday, Dave Woodman our service rep, fixed the issue and went above and beyond to address my requests/demands. The 4/21/18 After a honest mistake yesterday, Dave Woodman our service rep, fixed the issue and went above and beyond to address my requests/demands. The tech in the garage showed me everything I requested, and he and I had a good laugh about it. Dave Woodman, you are the man and thank you again. Cheers, Neil Lynch More

New car new baby Jeff was amazing in helping me purchase a new vechile and the dealership was incredibly patient with me as I had to work through people as I had to ru Jeff was amazing in helping me purchase a new vechile and the dealership was incredibly patient with me as I had to work through people as I had to run to the hospital for the birth of my son. Excellent customer service. More