Lokey Kia

Everything went well and all was done professionally As stated an oil change was done on the car in a reasonable amount of time and as an added bonus, car was washed and vacummed As stated an oil change was done on the car in a reasonable amount of time and as an added bonus, car was washed and vacummed More

Always consistent and good Dave is the best service advisor and service always consistent and good! Keep up with recalls when applicable, will get you in unscheduled in unpl Dave is the best service advisor and service always consistent and good! Keep up with recalls when applicable, will get you in unscheduled in unplanned situations More

Replaced a flat in no time Got a flat tire around 11 am... went straight to the Service Dept and was on my way home by 1 pm! Thank you for the speedy service! Got a flat tire around 11 am... went straight to the Service Dept and was on my way home by 1 pm! Thank you for the speedy service! More

Delivered as promised. Oil change. Delivered services promised in promised time frame.Everyone was friendly and very helpful. Waiting area was clean and comfortable. Was kept apprised o Delivered services promised in promised time frame.Everyone was friendly and very helpful. Waiting area was clean and comfortable. Was kept apprised of progress on vehicle. More

Superb service agent Zach 5 star service Very professional and courteous. Also, have a free shuttle to the mall. Clean restrooms and service areas. Cant beat the price for a synthetic oil cha Very professional and courteous. Also, have a free shuttle to the mall. Clean restrooms and service areas. Cant beat the price for a synthetic oil change and a free car wash More

Quick and friendly. Everything is well except for I have to drop off again there is a piece of something that was in the passenger side seat. Everything else is good Everything is well except for I have to drop off again there is a piece of something that was in the passenger side seat. Everything else is good More

They did a great job and fast service Nice place to do business with clean area there staff were friendly they waited on me right away and called when they were done and they took me home Nice place to do business with clean area there staff were friendly they waited on me right away and called when they were done and they took me home and picked me up when car was done More

Service visit and recall fixes Everyone is super helpful, friendly and informative. The atmosphere to wait and hang out was great. All my questions where answered and they knew I ha Everyone is super helpful, friendly and informative. The atmosphere to wait and hang out was great. All my questions where answered and they knew I had to go to work. The service was done in less than the amount of time they estimated. So I would have to say I enjoyed the service I recieved here! More

Love this dealership They have always taken great care of me and handle any issue no matter how minor. Always in and out with no issues or long wait. They have always taken great care of me and handle any issue no matter how minor. Always in and out with no issues or long wait. More

Intentionally miss lead - hours to do nothing I dropped my vehicle off due to a knocking noise, for an oil change, and to get a Recall for steering completed (as I received a letter) We were drop I dropped my vehicle off due to a knocking noise, for an oil change, and to get a Recall for steering completed (as I received a letter) We were dropped off at the mall to wait. After over 3.5 hours, we called for drive back to dealership, they had my vehicle finally ready. In going over the invoice, for what was done, my oil change was the only thing they completed. I was told the mechanic took it for ride and heard the noise I described, but didn't find out why it was there. So, it was not fixed. I specifically asked about the recall, and was told it was completed and all was good. On return to Nova Scotia, Canada - the shop at Kia found the knocking issue and fixed it, they checked the computer for the recall, and it wasn't billed, so they completed the recall in just over an hour and a half. They told me that the recall had definitely not been completed while in to Lokey. We are from Nova Scotia, and drove our vehicle, with the knocking even worse, and recall not completed, all the way back to Nova Scotia from Florida. (3300 kms) We are not satisfied with the Kia Lokey dealership in Florida... the recall stated that there was a possibility for loss of life, I was directly lied too when told it was completed... We did not get the noise fixed, which was apparently very obvious to the mechanic back here in Nova Scotia. More