Loehmann Blasius Chevrolet Cadillac - Service Center

Ver busy Service department is very busy. Seems like communication can get lost quickly. My vehicle was back burnered and had to wait almost 2 weeks to get an Service department is very busy. Seems like communication can get lost quickly. My vehicle was back burnered and had to wait almost 2 weeks to get an answer More

Service Department is Terrible Today as of September 1st 2015 i arrvied at 7am to the service department to get my car serviced. I had spoken to David one of the employees about an Today as of September 1st 2015 i arrvied at 7am to the service department to get my car serviced. I had spoken to David one of the employees about an ongoing noise that has been occurring since ive had the vechial. Which has been 3 weeks. I brought my car in several times in these past couple of weeks for them to try and fix it. Everytime i got it back the noise was worse and my car wasnt driving the same. Anyway i walk into the shop this morning and he sits me down and proceeded to tell me that "I will not tolerate the way you talked to me on the phone at all it was rude and disrespectful". First of all David I think you need to get your customer serviced checked again. I have worked in customer service for years and if a customer is chewing your head off you just need to let them and not talk back to them. I was absolutley 100% offended by this and i will NEVER ever ever return to this dealership for any reason ever again. This service department ruined my first time buying expierence highly disappointed. Hope you all feel good with how you treat your customers! More

save your money & go else where! My Car broke down due to mechanical issues, I brought my car for repairs, they had my car for over 2 months and I recieved it back a week ago and it w My Car broke down due to mechanical issues, I brought my car for repairs, they had my car for over 2 months and I recieved it back a week ago and it was said to be fixed & come to find out it really wasn't fixed,it broke down again that same week. Then they claimed the second time around that warranty didn't cover anything, I was told when I financed that I had 2 year warranty....later on I would find out that this warranty wouldnt cover any major repairs. Besides that some individuals were very pleasent and friendly they truly had a passion & heart for their Jobs and their customers, but others were very rude, sad that some people worry more about money than the well being of others. It hasn't even been a whole year yet with the car that I've financed from this dealership & everything you can think of has gone wrong, basically this car is a lemon. I pray that future customers are blessed with a better experience because this was ridiculous, but overall God is still good, have a blessed day and choose your dealerships wisely! More

Blasius Autobody On Time and under budget! Blasius Chevrolet is not only the best place to buy your car but an even better place to get service and auto body work done! Darrel and Lars in the b Blasius Chevrolet is not only the best place to buy your car but an even better place to get service and auto body work done! Darrel and Lars in the body shop are proven professionals that make doing business incredibly painless. Thank you gentlemen for your prompt professional and quality workmanship. More

I was taken immediately and saw Sam. He was very pleasant and customer friendly. He took my keys and I went to the cusstomer waiting area. Within 5 to 10 minutes, he came back for me as me car was pleasant and customer friendly. He took my keys and I went to the cusstomer waiting area. Within 5 to 10 minutes, he came back for me as me car was done. He explained what they had done and gave me the next step. I would highly recommend this dealership. I came here because of my friend's recommendation and glad that I did. More

I always have a good experience!!!! They are always make you feel welcome. Understanding what the problem is and getting it done in a timely manner. you feel welcome. Understanding what the problem is and getting it done in a timely manner. More

AFTER BUYING 6 CARS FROM THIS DEALERSHIP IT IS HARD TO BELIEVE HOW BAD A SERVICE DEPARTMENT CAN BE SO BAD FIRST OF ALL ITS A REVOLVING DOOR AND THERE ARE DIFFRENT ADVISORS EVERYDAY SO YOU NEVER REALLY GET BELIEVE HOW BAD A SERVICE DEPARTMENT CAN BE SO BAD FIRST OF ALL ITS A REVOLVING DOOR AND THERE ARE DIFFRENT ADVISORS EVERYDAY SO YOU NEVER REALLY GET TO KNOW ANYBODY AND THEN YOU HAVE THE SPINLESS SERVICE DIRECTOR WHO FAILS TO RETURN CALLS AFTER HIS DEPARTMENT SCREWS UP EVERY ONE OF MY CARS HAS A STORY AND THERE HASNT BEEN ONE TIME I BOUGHT A CAR IN AND IT WAS FIXED RIGHT THE FIRST TIME OR WHEN YOU HAVE AN APPOINTMENT WITH A LOANER CAR AND THEY HAVE NONE AND THE RESPONSE IS O WELL LAST MONTH I HAD A STEERING RACK PUT IN AFTER 6 VISITS OF TRYING TO FIND THE PROBLEM AND THEY FAILED TO ALIGN THE TRUCK AS A RESUTL MY BRAND NEW TIRES ARE SHOT ENTER AT YOUR OWN RISK ONE OF THE BIGGEST HACK SHOPS AROUND I CANT BELIEVE THE ABOVE RATINGS ARE TRUE MUST HAVE BEEN SUPPLIED BY EMPLOYEES OR FRIENDS THIS SERVICE DEPARTMENT GETS ITS LEADERSHIP FROM A SERVICE DIRECTOR WHO HIDES BEHIND A WALL IN HIS OFFICE ALL DAY AND DOESNT RETURN CALLS NO LEADERSHIP JUST COLLECTING A PAYCHECK More