18 Reviews of Loeber Motors - Service Center
Worst Place to Bring your Car for Service Worst Dealership Service Department!!!!! Their Dealership claims to be "Best of the Best" but Service Department is Horrible. Made an appointment and Worst Dealership Service Department!!!!! Their Dealership claims to be "Best of the Best" but Service Department is Horrible. Made an appointment and brought my car Sprinter for TPMS issues at 7:30 am. It took 30 minutes before the assigned service advisor came up to me and he did not bother to even introduce himself, I got his name William Lindahl from his calling card from the table. He said I can wait or leave the car as they can't provide me a loaner car which he said is basically Enterprise car rental. He told me it will take at least an hour to diagnose the issue and if they had to change my TPMS it will be another couple of hours and that he will call me to update me of any issues. To cut story short.... I left my car with them and by 11am I had not received any phone calls to update me of what's going on and had to leave multiple messages for Bill Lindahl to call me back only to be told at 2:30 pm that they have not seen my car yet. The incompetent service advisor just forgot about my car. As a consolation he said they can start on my car right away... That's 7 hours after I dropped off my car, after they wasted my time off from work, NO THANKS... went back took my keys and drove my car away from the Worst Service Department Loeber Motors. Save yourself from misery, don't waste your time and bring your car somewhere else. More
Have bought from this dealership in the past and now get my car serviced here. Customer service is always outstanding and I am always pleased with the quality of work done on my car. Have recommended this f my car serviced here. Customer service is always outstanding and I am always pleased with the quality of work done on my car. Have recommended this facility to many friends and will continue to do so. More
Decided to give Loeber another try after very bad visit with Mike Sullivan and his manage. Fortunately this visit was meet with more honesty, friendliness and professionalism. After swearing never to vis with Mike Sullivan and his manage. Fortunately this visit was meet with more honesty, friendliness and professionalism. After swearing never to visit this dealership again, I will be visiting soon for a new car purchase. More
My salesperson is no longer with the company as of shortly after I purchased the car. I had key issues but it is all completed at this point. :-) shortly after I purchased the car. I had key issues but it is all completed at this point. :-) More
I have two cars from this dealership and all my services have always been smooth and fast. Always highly recommend. Go to Loeber if you want great service, have always been smooth and fast. Always highly recommend. Go to Loeber if you want great service, More
My experience at loeber has always been exceptional. Keep doing what you are doing.Will be purchasing my next vehicle here. Just a great dealership! doing what you are doing.Will be purchasing my next vehicle here. Just a great dealership! More
Jeff and Dan were extremely helpful and knowledgable!! These individuals make me feel I get my monies worth for my car!! Many people tell me they feel they always get jipped at their service depts; howeve These individuals make me feel I get my monies worth for my car!! Many people tell me they feel they always get jipped at their service depts; however, in the 6 years I have been at this service dept, and not once did I feel this way working with Jeff and Dan! More