Loeber Motors

Professionalism and Courtesy at its best! I would like to take this opportunity to thank Blake Thompson for the professionalism he demonstrated in assisting me with a new car purchase. Blake I would like to take this opportunity to thank Blake Thompson for the professionalism he demonstrated in assisting me with a new car purchase. Blake you were very attentive to me and exhibited exceptional customer service skills. I sorry that your dealership did not have the car I wanted, but I would certainly recommend my family and friends to come see you if they are in the market for a luxury car purchase. Blake, thank you again for following up with me and making yourself available to answering any questions and concerns that I had, which made me very comfortable with you as a sales consultant. Sincerely, Wendy M. Bond Chicago, IL More

BEST CAR EXPERIENCE EVER Thank you Frank for being the best car salesman that I've ever seen. My family and I have been searching for two new cars for the past month. We've vi Thank you Frank for being the best car salesman that I've ever seen. My family and I have been searching for two new cars for the past month. We've visited 5 dealerships in the Chicago/suburb area. No one has given us the time, patience, and understanding that Frank provided during the whole interaction of buying the cars. Frank took his time to insure my family received great service, and vehicles that fit our needs. He took time to keep us updated regarding the status of the financial responses, as well as other information regarding the cars. He was professional, and polite. He made this a great experience, and we are so happy with the cars that we purchased. Thank you again for Loebers and Frank I will be recommending all my friends and Family here. From Wadih& Eveline Zeidan More

they unload a faulty mercedes to us as CPO we bought our e class from there .CPO e class…and the same day we went back to fix it..and then the next day ..and again the next day ..almost every d we bought our e class from there .CPO e class…and the same day we went back to fix it..and then the next day ..and again the next day ..almost every day for 2 weeks ..and they cold that car for CPO..i found a new mercedes dealership and they keep repairing it .they knew was a faulty mercedes and they sold it to my wife as a CPO..STAY AWAY FROM THEIR USED CARS OR YOU WILL REGRET IT…as i am regretting it every day since the day one…i would stay away from them…far far away!!!as a cpo they never exchanged it for an other one..i don't know if is the dealer or the mercedes usa but the " we will exchange your CPO the first 7 days:" its a big lie!!! mercedes cost a lot to repair it so be carful with them More

Very happy buyer I am very satisfied with Loeber: got a great price and customer experience. I worked with John Mathis and the whole process was seamless and straightf I am very satisfied with Loeber: got a great price and customer experience. I worked with John Mathis and the whole process was seamless and straightforward. Everything was negotiated via email and John managed the purchased very professionally. Definitely, I would recommend Loeber (and John) to potential buyers. More

Do. Not buy from them. Rip off artists Bought a car a year ago. Painful experience once the car was sold. No help. Sales manager and salespeople are useless. Do not buy from them!!!!! Bought a car a year ago. Painful experience once the car was sold. No help. Sales manager and salespeople are useless. Do not buy from them!!!!! More

Anthony Whitlock made buying a car an enjoyable experience! ANthony listened to our needs over the phone and we traveled 20 miles to the dealership. When we arrived he had cars already picked out for us and i ANthony listened to our needs over the phone and we traveled 20 miles to the dealership. When we arrived he had cars already picked out for us and it was such a pleasurable experience. We drove home with our dream car! More

Pleasant pressure free buying experience I'm glad I went to Loeber motors though it was 30 miles from my place. Felt at ease while making my decision on the car to buy. Sid was truthful I'm glad I went to Loeber motors though it was 30 miles from my place. Felt at ease while making my decision on the car to buy. Sid was truthful and ready to tell me not just the positives, but also the negatives which helped make my decision making process easier. Sid was pleasant to deal with. The salesman is the face of the dealership and Sid did a great job. On the other hand, I could never get to talk to the Service department in spite of repeated calls... More

Wonderful experience, got more than expected! Raul and Denis Tomsa were able to get me an amazing deal on a brand new E-Class! The process was painless and quick and I couldn't be happier with the Raul and Denis Tomsa were able to get me an amazing deal on a brand new E-Class! The process was painless and quick and I couldn't be happier with the car and the deal I got on it! They've been in the industry for a long time and know exactly how to take care of people as if they were one of their own. I would be foolish to go anywhere else from now on. More

-2 RATING IF I COULD DO THAT!!!!!!!!!! !!!!!!!!!!BUYER BEWARE OF FRAUDULENT; UNETHICAL; & CHEAP TACTICS TO SELL CARS!!!!!! -2 RATING IF I COULD DO THAT!!!!!!!!!! On February 15th, 201 !!!!!!!!!!BUYER BEWARE OF FRAUDULENT; UNETHICAL; & CHEAP TACTICS TO SELL CARS!!!!!! -2 RATING IF I COULD DO THAT!!!!!!!!!! On February 15th, 2016, I had the most unfortunate experience in purchasing my first ever luxury car (2013 Mercedes-Benz C300 4Matic Sport) from Loeber Motors in Lincolnwood, IL. Thinking that I am buying a reputable luxury car from one of the top luxury entry brands in the market I would be provided executive class service and professional treatment. HOWEVER, I was provided nothing more than CHEAP, UNPROFESSIONAL, UNETHICAL, & CLASSIC USED CAR SALESMAN TACTICS in pushing me to purchase the car. CLASSIC BAIT/SWITCH, where the Salesman ANTHONY WHITLOCK (I WOULD BE COVERED WITH MBCPO WARRANTY FOR 27 MONTHS TILL MARCH 2018) after the fact said, “you should have known what your were buying before making the final purchase.” The story is, I was informed as written by Anthony Whitlock on the internal invoice dated 2/15/16 that regardless of the mileage, in my case the car was sold at 49,712, the MBCPO Warranty will expire on 3/14/2018 OR 27 months of coverage as written. However, after receiving my official MBCPO warranty document and having discussions with the Service Department (who ultimately will be honoring the warranty and any repairs that may arise) the MPCPO (1 year additional warranty) activates once the standard 4year/50,000 mileage warranty end (whichever occurs first). So practically, I only had 288 miles of full original coverage and 1 year additional with the warranty ENDING IN 2017 NOT 2018. The next few days following the sale, I contacted Mr. Anthony, his boss pre-owned sales manager Maciej Samulski, and even the General Sales Manager Joe Rupp in hopes of resolving this matter in a professional manner. However, I have not received any positive correspondences from any of the personnel’s mentioned. Furthermore, I was told by management if I want PEACE OF MIND, I should PAY $3,000 MORE on top of my purchase price of $24,000 and buy an Extended Warranty to ensure coverage for 2018 and beyond. IF YOU ARE GOING TO BE PURCHASING A CAR FROM LOEBER MOTORS PLEASE BEWARE AND READ ALL THE DETAILS CAREFULLY ESPECIALLY IN REGARDS TO WARRANTY DURATION AND COVERAGE. !!!!!!DO NOT MAKE THE MISTAKE I DID IN EXCITEMENT OF BUYING YOUR 1ST AND LAST MERCEDES FROM LOEBER MOTORS!!!!!!!!!!!!! BUY A BMW OR TESLA INSTEAD. More

Best Car Purchase Experience I recently purchased a new Mercedes at Loeber Motors and they exceeded all expectations. My sales contact, John Mathis, patiently helped me find the r I recently purchased a new Mercedes at Loeber Motors and they exceeded all expectations. My sales contact, John Mathis, patiently helped me find the right car for my needs. It was a fun experience and John made it easy to choose options without any sales pressure. The process of trading in my old car and financing the new car was painless and I received a very fair deal on all financial aspects.. The post sales follow up on the use of features on my car has been extremely helpful. I am a raving fan of the Loeber Motors team! More