Lockhart Cadillac - Service Center
Fishers, IN
88 Reviews of Lockhart Cadillac - Service Center
Performed work related to a recall on the transmission. Work was done quickly and correctly. Staff was very friendly and helpful. Work was done quickly and correctly. Staff was very friendly and helpful. More
Had tires rotated and balanced as well as rims straightened and when I drove out of dealership the first thing I noticed was an indicator that both back tires were uninflated! Now the car went th straightened and when I drove out of dealership the first thing I noticed was an indicator that both back tires were uninflated! Now the car went through a car wash, entered the exit service bay, was moved forward in that bay, and finally moved outside before I got into it,. With all those drivers, why was not this problem noted and attended to? Otherwise, I always love visiting the service department as I am always treated well and the reason for me being there is always properly addressed. More
Darryl Daniels was my service adviser for my latest service (actually the previous one as well) and I am delighted at the level of attentiveness I was provided during the appointments. I was always kep service (actually the previous one as well) and I am delighted at the level of attentiveness I was provided during the appointments. I was always kept informed as the car was being serviced (and also it is done through texting that Lockhart Cadillac has software that I'm able to see the car's mechanic give an assessment (video) of how things are and what recommendations for service are were being made in addition to what was already anticipated). So I knew what was happening at all times. More
The dealership made it very easy to have a repair done with their door to door service. Staff was also exceptional. with their door to door service. Staff was also exceptional. More
Josiah was outstanding. Excellent service. Perfection. Pickup and delivery. He texted to make sure to let me know my car was being returned and made sure I was totally satis Excellent service. Perfection. Pickup and delivery. He texted to make sure to let me know my car was being returned and made sure I was totally satisfied. More
The associates here are friendly and very professional. We always receive fast and accurate service. We always receive fast and accurate service. More
Connor does a great job of staying on top of things and following up. He's honest and never tries to push unnecessary things on you. At no point do I ever feel I'm being "sold to". I know when things are r following up. He's honest and never tries to push unnecessary things on you. At no point do I ever feel I'm being "sold to". I know when things are recommended, it's because it's needed and I always do it because of their approach to service. More
Work was done quickly and correctly. Waiting area is very comfortable. It was easy to get an appointment. Waiting area is very comfortable. It was easy to get an appointment. More