Lockhart Cadillac of Greenwood - Service Center
Greenwood, IN
37 Reviews of Lockhart Cadillac of Greenwood - Service Center
Amazing customer service in the service department. Staff is very courteous and accommodating. One of the things I really like is schedule maintenance online. Highly recommend to anyone. Prices are Staff is very courteous and accommodating. One of the things I really like is schedule maintenance online. Highly recommend to anyone. Prices are inline as well. More
The service at the Greenwood location is very good. I have always been very satisfied with any kind of service they have performed. The only improvement I think they need is to coordinate my warranties I have always been very satisfied with any kind of service they have performed. The only improvement I think they need is to coordinate my warranties that I have paid for, instead of me coming in to pick up my vehicle and say this total can’t be right I have extended warranty I’ve paid for. Then I have to go into my glovebox and get my bill of sale from this dealer to show the warranty I paid for. This should be in the computer, after all I bought from this dealership. More
Everyone I have worked with in this dealership has been helpful and respectful, the problem I had with the touchscreen, was not the dealership’s fault. The replacement screen was done in the time they told helpful and respectful, the problem I had with the touchscreen, was not the dealership’s fault. The replacement screen was done in the time they told me, working fine now. More
Lockhart Cadillac Greenwood Service has really stepped up their game. I took my Son's car in and signed up for the Lockhart Unlimited Service plan (which is THE best service plan out there) and had his Kia's their game. I took my Son's car in and signed up for the Lockhart Unlimited Service plan (which is THE best service plan out there) and had his Kia's oil changed. Abi Davidson greeted us and wrote up our vehicle. We left the vehicle and did a couple arends. We received several texts along the way letting us know the progress. We were informed of other items which will need to be addressed in the future. When the vehicle was ready, we went to pick it up and Abi once again greeted us which a smile and caring attitude. Abi did an excellent job with a caring professional job along the way. BIG KUTTOS to Lockhart Cadillac of Greenwood Service and Abi the rock star Service Advisor More
My experience when I get service is always great. Doug is always so nice an helpful. I have been coming here for years an have never had a bad experience. Doug is always so nice an helpful. I have been coming here for years an have never had a bad experience. More
Lockhart Cadillac of Greenwood is EXCELLENT! I came in for wheel lock installation and badge removal and Abby, Ryan, Jocie, and Joe all took great care of me! I feel like they are my extended fa I came in for wheel lock installation and badge removal and Abby, Ryan, Jocie, and Joe all took great care of me! I feel like they are my extended family and Lockhart Cadillac is lucky to have all of them working for the dealership. A+ people and A+ service! More
Intake was prompt at scheduled appointment time. Vehicle was fixed during the visit. All personnel friendly and knowledgeable. This was my first time getting the vehicle serviced at this dealersh Vehicle was fixed during the visit. All personnel friendly and knowledgeable. This was my first time getting the vehicle serviced at this dealership and will definitely go back. More