Lockhart Cadillac

I had an issue but Adam, my service guy did a great job of taking accountability and took care of it. Very happy with their service. of taking accountability and took care of it. Very happy with their service. More

Since having my vehicle serviced at Lockhart I have had a good experience with care of my vehicle and professional assistance delivered by Connor. good experience with care of my vehicle and professional assistance delivered by Connor. More

Wonderful experience. Corrected the issue and returned the vehicle clean and standing tall. Thank you Corrected the issue and returned the vehicle clean and standing tall. Thank you More

I always know this dealership will take great care of my car. Employees were all friendly and helpful. car. Employees were all friendly and helpful. More

Just bought a vehicle from this dealership with David Tulkop as our salesman. Our experience was outstanding. Would recommend them without reservations. Tulkop as our salesman. Our experience was outstanding. Would recommend them without reservations. More

Lockhart has been servicing my vehicle & has always provided excellent service. They are very friendly & polite and answer any questions I might have. provided excellent service. They are very friendly & polite and answer any questions I might have. More

Five stars for Nick Cox at Lockhart Cadillac in Fishers. We came in as a family with a lot of questions and honestly a bit of hesitation. Nick handled all of it with patience, honesty, and zero pressure. H We came in as a family with a lot of questions and honestly a bit of hesitation. Nick handled all of it with patience, honesty, and zero pressure. He backed everything up with real documentation and made sure every one of us felt informed and comfortable before we made our decision. That kind of integrity is hard to find in a sales experience. Nick is the real deal. Ask for him. You will not regret it. More

I purchased a certified pre-owned Cadillac XT4 with the expectation of reliability and a higher standard of service. Instead, this vehicle has had repeated major mechanical failures, including two transmi expectation of reliability and a higher standard of service. Instead, this vehicle has had repeated major mechanical failures, including two transmission replacements, suspension work, and a continuing rear-end issue that is now causing abnormal and premature tire wear. There are now problems with the dash turning on, OnStar and WiFi functionality. While the mechanical issues alone are concerning, the level of customer service has made the situation significantly worse. Communication has been inconsistent, promised callbacks have not happened, and I have had to repeatedly follow up just to get basic updates. More concerning is the shift in attitude from the service team. It has been made clear—directly or indirectly—that my vehicle returning for service is viewed as a frustration. Comments about how many times it has been back reflect a dismissive approach to a situation that I did not create. As I stated at the time, I am the one paying for a vehicle that has required repeated repairs far beyond what should ever be expected of a certified vehicle. At this point, I no longer feel that my concerns are being taken seriously. I have also not received clear communication or assistance regarding rental coverage under my extended warranty purchased through the dealership, I’m paying out of pocket for Lyft and Uber rides until I get an update from Service. This is no longer just a service inconvenience—it reflects a breakdown in both product reliability and customer care. A certified Cadillac vehicle should not experience repeated major component failures, and customers should not have to push this hard for basic communication and accountability. More

Cadillac LYRIQ! Joe Leblanc was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to answer every question, e Joe Leblanc was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to answer every question, explain features clearly, and made sure I felt confident and comfortable with my decision. His professionalism and friendly approach made the whole experience enjoyable and stress‑free. The rest of the staff was just as welcoming and supportive. From the moment I walked in, I felt taken care of. Everyone worked together seamlessly to make the process smooth, transparent, and efficient. If you’re looking for a team that truly cares about their customers and knows their vehicles inside and out, I highly recommend Joe and the entire dealership. I absolutely love my new LYRIQ and couldn’t be happier with the service I received! More

Great service and body shop. All the staff friendly and treat you as family. I have been with Lockhart Cadillac since the beginning and the best dealer around. All the staff friendly and treat you as family. I have been with Lockhart Cadillac since the beginning and the best dealer around. More