Lockhart Cadillac

Words can't even describe how mad I am at Scott Dawson & Gerald Collins. Since 9AM I was trying to give a deposit and lock up a 2021 Cadillac Escalade ESV Sport out of state & over the phone, but unfortunat Gerald Collins. Since 9AM I was trying to give a deposit and lock up a 2021 Cadillac Escalade ESV Sport out of state & over the phone, but unfortunately Gerald moved so slow that another buyer came in and grabbed the car while he took 7 hours to send me the information and paperwork. Every step in the process took 2 hours for a call back and I sat there contemplating going over him and calling a manager, but I stayed patient and respective, and it completely backfired on me. I was a ready, willing, and able buyer and he fell asleep at the wheel. I was so excited about this truck and the package that it offered. I blocked off my whole day to be attentive for this deal only to be told at 4:00 that it was “just sold”. I do not recommend this dealership at all. Very un professional and terrible customer service. Very very disappointed More

Nick Cox is an outstanding professional responsive and articluate sales professional. He answered all of my questions completely retuned my calls texts or emails in an expeditious manner. I give Nick my articluate sales professional. He answered all of my questions completely retuned my calls texts or emails in an expeditious manner. I give Nick my highest recommendation. I say this having dealt with numerous sales professionals in looking for a specifice Cadillac year make and model. Thank you Nick. More

Cory Dillman is the best salesman I have ever worked with. I’m so glad he was available to help me. If you need help he is your guy! Very knowledgeable about his inventory. Answered all my questions and with. I’m so glad he was available to help me. If you need help he is your guy! Very knowledgeable about his inventory. Answered all my questions and was very patient and friendly. More

Lamont was absolutely wonderful to work with. We spent several hours with him and enjoyed every minute. He definitely sealed the deal! We spent several hours with him and enjoyed every minute. He definitely sealed the deal! More

Customer service is great! If you treat me right and with respect, I will continue to come back. If you treat me right and with respect, I will continue to come back. More

Their service is top notch! My customer service representative (Darryl) is the very best. I've take my car here on two separate occasion and both times extremely satisfied...exc My customer service representative (Darryl) is the very best. I've take my car here on two separate occasion and both times extremely satisfied...excellent communication!!! THANK YOU DARRYL!!! More

Outstanding customer relations and follow up with no pressure. Took the time to listen to me. pressure. Took the time to listen to me. More

Darryl Daniels was extremely professional, knowledgeable, personable and polite. I was in and out in a timely fashion. An added bonus...they washed my car. personable and polite. I was in and out in a timely fashion. An added bonus...they washed my car. More

Gerald Collins the salesman did a great job, he was friendly and professional. Travis the finance manager was a real jerk. he passed me off to Charlie, who was fantastic! he was professional, friendly friendly and professional. Travis the finance manager was a real jerk. he passed me off to Charlie, who was fantastic! he was professional, friendly and professional, unlike Travis who did not want to help with my financing and could have cared less if I bought a car or not. I already had my financing approved. I almost walked out of the dealership because of him. More

Service is prompt, everyone is courteous, and all issues are explained thoroughly. Everything you would expect from a Cadillac dealer, but above and beyond! are explained thoroughly. Everything you would expect from a Cadillac dealer, but above and beyond! More