Livermore Toyota
Livermore, CA
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Excellent service and honest An internet pricing issue (Truck priced lower than wholesale) brought me to this dealership. While this was unfortunate, everything else about my exp An internet pricing issue (Truck priced lower than wholesale) brought me to this dealership. While this was unfortunate, everything else about my experience was first class. They were honest about the mistake and worked through the issue to a favorable result for both parties involved. They were very patient and accommodating with my three year old daughter (who was also a trooper as we were there for about 3 hours) while we signed all the necessary docs. I couldn’t be more pleased with my purchase nor the service that was offered. Thanks Sammy, Aaron and Wayne for an awesome experience!! More
My last two visits for my car services has been with Dan and Kyle both experiences has been great and helpful service visits! Each visit they listened to my issues of what was going on with my car, took do and Kyle both experiences has been great and helpful service visits! Each visit they listened to my issues of what was going on with my car, took down the notes, checked in with the technician to see their findings and got to the bottom line and had my issue corrected all explaining to me in a timely manner. Thank you again 5-Stars for Dan in service 5-Stars for Kyle in service More
Great experience at Livermore Toyota We have been to a number of car dealerships looking for the right car, and our experience at Livermore Toyota was by far the best. We identified a car We have been to a number of car dealerships looking for the right car, and our experience at Livermore Toyota was by far the best. We identified a car through truecar.com, and Livermore Toyota got back to us immediately to make an appointment. They were very flexible with our schedule and when we arrived they saw us immediately. Yama was very help and well informed on the test drive, but not pushy at all. Because of the deal with truecar.com there was no haggling over price. Overall we had a great experience without any of the usual pain associated with car shopping. I would definitely recommend Livermore Toyota. More
Great service Rick is great and always friendly to work with. Explains everything to me that has been done to my car. I wouldn’t go anywhere else. Rick is great and always friendly to work with. Explains everything to me that has been done to my car. I wouldn’t go anywhere else. More
Great Follow up Rick had great follow up and let me know the progress of my car being in the service center every step of the way. He also got me in a courtesy vehicl Rick had great follow up and let me know the progress of my car being in the service center every step of the way. He also got me in a courtesy vehicle. More
Amazing Experience Jackie was absolutely amazing! She was so welcoming, patient, and wanted to make sure my experience at the dealership was fun. Her willingness to find Jackie was absolutely amazing! She was so welcoming, patient, and wanted to make sure my experience at the dealership was fun. Her willingness to find exactly what I was looking for made this one of the easiest purchases I’ve ever made. She exceeded my expectations of what purchasing a new car would look like by helping me save money in any way possible. So thankful to have met her and purchased a car through her! More
Livermore ToytaElse I have seen nothing but excellence at this dealership whether it be in purchasing a new vehicle or servicing my current vehicle...great in customer se I have seen nothing but excellence at this dealership whether it be in purchasing a new vehicle or servicing my current vehicle...great in customer service....you can see that they care about their customers. As the old rule states: "A Happy Customer is a Returning Customer." More
Yaris IA purchase Tyler salesperson that help out very courteous and also got me the best offer on a new car. Will buy again at this dealer location Tyler salesperson that help out very courteous and also got me the best offer on a new car. Will buy again at this dealer location More
I was never called Rick was my advisor and I dropped off my car on Wednesday for repair with parts that were supposed to be installed and was promised my car by Thursday Rick was my advisor and I dropped off my car on Wednesday for repair with parts that were supposed to be installed and was promised my car by Thursday 8/1. I never received a call from him. I called several times and left messages. No return callback. I finally showed back up with my husband and Rick said my car wasn’t done! I couldn’t believe it! I asked him why he didn’t return my calls and kept blaming other people... I said to him but YOU are my advisor! That is YOUR JOB. He kept making more and more excuses. ‘They” will be lucky if I ever come back. I certainly won’t recommend any of my family or friends to see him. More