Livermore Toyota
Livermore, CA
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We bought Prius Prime today and really appreciate the help and support given by Robert, Wayne and Steve. definitely recommend this dealership for all car needs. Looking forward to work with the same team help and support given by Robert, Wayne and Steve. definitely recommend this dealership for all car needs. Looking forward to work with the same team for my another car. More
Excellent experience I am very pleased with my experience at Livermore Toyota. I have probably purchased at least a dozen new cars in my life, this has been the most enjoy I am very pleased with my experience at Livermore Toyota. I have probably purchased at least a dozen new cars in my life, this has been the most enjoyable one of them all! Your people are the friendliest that i have ever dealt with. Both sales and finance experiences were excellent even fun! Thanks... More
Great Experience I'm very happy with my experience buying a 2020 Prius Prime at Livermore Toyota. Yama was very friendly, knowledge, and transparent throughout the who I'm very happy with my experience buying a 2020 Prius Prime at Livermore Toyota. Yama was very friendly, knowledge, and transparent throughout the whole buying process. More
Dishonest (Service department only) BEWARE shady business practices. My review is for the service department only. I called Toyota Livermore directly to schedule our 2017 Toyota Sien BEWARE shady business practices. My review is for the service department only. I called Toyota Livermore directly to schedule our 2017 Toyota Sienna for its 30k maintenance service and spoke with their on site scheduling staff. During this call, I asked for the estimated cost of the 30k service and was told it would be $330.45. So we moved forward with scheduling the service. Fast forward to maintenance day. Our service agent was named Jonathan. Just before the car is pulled in for service we were told that maintenance is going to cost over $1000.00. Shocked by this news, I asked if they found something wrong with our vehicle. Jonathan said there was nothing wrong with the vehicle and that $1000+ is the price they typically charge. I told Jonathan that I spoke to their service agents directly and was told a different price point. Jonathan went on to tell me that the information I received from the agent was false and he discredited the scheduling agents saying that they are located in Roseville and have no concept of what a 30k maintenance costs. He then suggested we proceed with a payment plan and offered me a 10 percent discount if I moved forward with service. I asked Jonathan if I could find a cheaper rate for a 30k service at another Toyota dealer. Jonathan said no, absolutely not. They all charge over 1000k for the service. We ended up pulling the car out and decided to explore our options. Thank god we did! After we left, I immediately called Dublin Toyota and asked how much they charge for 30k service. I spoke with the head of the service department and he told me that service costs $330.45. I told him how Toyota Livermore tried to charge me over $1000k. He then went on to inform me that there are three separate service plans available at Toyota, the cheapest being $330 and the most expensive being over $1000k. He then went on to say that Toyota Livermore has no right to charge me for the most expensive service and that I should have the option to choose whichever service I want to proceed with. I appreciated the honesty of Dublin Toyota’s service department. If I decide to do any maintenance with Toyota in the future it will be with Dublin. In the meantime, I spoke with a few reputable car mechanics and they all suggested we go to Oil Changers. We will take our tires to get rotated elsewhere as well. I will never take my car to Toyota Livermore for service and I advise anyone else not to as well. More
Good service and very understanding. Only dealership that went the extra step of helping me finding the one car I wanted. Livermore Toyota was the fairest and caring of all. Thank you Yam Only dealership that went the extra step of helping me finding the one car I wanted. Livermore Toyota was the fairest and caring of all. Thank you Yama and Elliot for your knowledge and support. More
Great buying experience at Livermore Toyota I had an excellent buying experience from Livermore Toyota. Yama is really great. Knowledgeable, responsive and very friendly. Dealing with him felt l I had an excellent buying experience from Livermore Toyota. Yama is really great. Knowledgeable, responsive and very friendly. Dealing with him felt like in entire process he was working for me. I will highly recommend Livermore Toyota in your shopping list. They are very competitive and try to give the best deal possible. More
Great Leasing Experience at Livermore Toyota! Great place to purchase or lease a new vehicle! Tyler, Joey, and Jonathan worked endlessly to provide great prices and overall experience. Everyone Great place to purchase or lease a new vehicle! Tyler, Joey, and Jonathan worked endlessly to provide great prices and overall experience. Everyone we worked with was friendly, patient, and worked quickly to get us the best deal. More
Most pleasant car-buying experience Yama is really great. Knowledgeable, responsive, friendly, not pushy. I always brace myself for car-buying day. We left feeling great about the new pu Yama is really great. Knowledgeable, responsive, friendly, not pushy. I always brace myself for car-buying day. We left feeling great about the new purchase and the friendly people we dealt with. Really pleasantly surprised that the process this time was painless! More
Amazing experience I went in with no down payment, but a car in good condition that I purchased from this dealership, and wound up walking out with a new 2020 Camry payi I went in with no down payment, but a car in good condition that I purchased from this dealership, and wound up walking out with a new 2020 Camry paying less than I was on the old car. They were extremely patient and dedicated to getting us both the best deal. Go get one for yourself! More
Positive Experience! Yama took good care of us. He found us a great vehicle at a very fair price and the car buying experience was pleasant and hassle free. Thank you Liv Yama took good care of us. He found us a great vehicle at a very fair price and the car buying experience was pleasant and hassle free. Thank you Livermore Toyota team! More