Livermore Toyota

Worth the Drive Costco directed me to the Livermore dealership. It was a drive from North Berkeley,but worth it, nice people and a great selection of vehicles, I ca Costco directed me to the Livermore dealership. It was a drive from North Berkeley,but worth it, nice people and a great selection of vehicles, I cane to look, but I ended up buying! More

Fantastic! Tyler was awesome by going beyond to provide best customer service! He spent his after hour time just to make sure I can get my car for the day and Tyler was awesome by going beyond to provide best customer service! He spent his after hour time just to make sure I can get my car for the day and addressed my concerns. More

Very easy and well run experience. Well run operation. This was my initial service appointment for my new Toyota. I was impressed by the service that i received. Professional and Fast Well run operation. This was my initial service appointment for my new Toyota. I was impressed by the service that i received. Professional and Fast. I had a car wash and the only reason i gave 4 stars instead of 5 on quality of work was that my licence plate came out bent after service. No big deal i was able to straighten it out myself. More

Two visits for same recall - still no service I was given a recall notice for a door latch repair and left my vehicle for repair (1st appointment) several weeks back - then was notified that I'd n I was given a recall notice for a door latch repair and left my vehicle for repair (1st appointment) several weeks back - then was notified that I'd need to bring it back to correct a problem with the work they did on that recall. I returned the vehicle (also had a problem with scheduling - they gave me the wrong day for my appointment after I'd called dealership directly - then lost the original appointment after I had to cancel on line - it doesn't offer you an option to reschedule - I was told by the scheduling person at the dealership that the online scheduling didn't work well and not to use it! I checked by original appointment date and time (7:40am), and they still had that slot open - it was my original appointment! Took car back in (2nd appointment) and it sat all day, then when I picked it up they said it hadn't been looked at all! Offered me a rental car but by then I didn't have any confidence they'd fix it by the time they told me for promised time, so opted not to take the rental. Now I have to make a 3rd appointment to get the same recall item fixed! No one has called to set up my appointment! What has happened to the wonderful Livermore dealership I thought I had? My husband commented he's rethinking purchasing his next replacement Prius - might consider something else. The service agents are wonderful - could they please call me to get my vehicle if something like this happens, then I can have it and bring it back when they have more time. I still need this recall item fixed. Could someone call me to schedule it please? Thank you. Anne Hartwell - they have my number. More

Very organized, efficient, & customer oriented. The ease of making the appointment, having the vehicle received for service, checking it in for the required maintenance 55,000 mile service, and wait The ease of making the appointment, having the vehicle received for service, checking it in for the required maintenance 55,000 mile service, and waiting for the vehicle that had work done in a timely manner, all contributed to a pleasant experience, not to mention how pleasing was the waiting area with it's fine accommodations. All customer oriented. More

Customer service at service center I always have a great experience at this location. Service adviser Dan Eaton explain everything in detail, try to make a best deal for service the veh I always have a great experience at this location. Service adviser Dan Eaton explain everything in detail, try to make a best deal for service the vehicle. Great experience. More

Easy, great service. Had my car in for the first service. They took great care of me and my car. The car is now cleaner than when I bought in new at another dealership. Had my car in for the first service. They took great care of me and my car. The car is now cleaner than when I bought in new at another dealership. More

Excellent service I made an appointment online for service. When I arrived, they were expecting me. Everything was done as I wanted and completed when they said it woul I made an appointment online for service. When I arrived, they were expecting me. Everything was done as I wanted and completed when they said it would be. The service manager explained everything and answered any questions I had. When I picked up the car, he walked me to the parking lot to show me exactly where my car was parked. My only complaint was the cafe was closed. Livermore Toyota has a fine staff and excellent service. More

Great job!!! Chris Johnston helped me find the exact vehicle that I wanted, he was so helpful, so kind and it was not easy for me, I was trading in my vehicle ( my Chris Johnston helped me find the exact vehicle that I wanted, he was so helpful, so kind and it was not easy for me, I was trading in my vehicle ( my baby) that I had for 18 years. I learned to drive in her and had bought her brand new. So that was emotionally hard for me, Chris totally understood me and was so kind and helpful. He really understood what I wanted and worked hard to find my new baby. I can't thank Chris enough for all that he did. His kindness is what really made me feel at ease and let go of my previous car. Thank you Chris!!!! More

Awesome Place Great people ,very quick in and out. Got the car I wanted and the price I wanted. Angelo was Excellent and Did a great job. Great people ,very quick in and out. Got the car I wanted and the price I wanted. Angelo was Excellent and Did a great job. More