Livermore Toyota

Best new car experience ever I have bought several cars in my lifetime and until I worked with the individuals below at Livermore Toyota, I always dreaded buying a new car. Howe I have bought several cars in my lifetime and until I worked with the individuals below at Livermore Toyota, I always dreaded buying a new car. However, the crew below changed all of that. This has been BY FAR the best, easiest, and mot gratifying purchase that I have ever made. Everyone that I talked to was absolutely fantastic. In particular, I was truly impressed by the sales representative, Carlos Vasquez, and the finance representative, Jawid Omar. I have never met a sales person that was as knowledgeable, professional and friendly as Carlos. He took the time to show us ALL of the car's features, both physical and electronic, in a relaxing yet professional manner. Jawid was extremely friendly and professional and clearly explained all of the details. What a great young man. While we love the car, we would not have made the purchase immediately without professional and friendly staff. More

Smooth Experience Buying a car can be stressful and difficult . But my wife and I both agree that it wasn't that " bad " at Livermore Toyota . In fact it was very smoot Buying a car can be stressful and difficult . But my wife and I both agree that it wasn't that " bad " at Livermore Toyota . In fact it was very smooth and streamlined ! Frank Flonnoy had all the answers about the autos or warranties or finance . Keep up the good work ! More

Best customer service This is my fifth time here for service for 2011 Prius customer service is outstanding I understand that sometimes u have to wait longer but I love com This is my fifth time here for service for 2011 Prius customer service is outstanding I understand that sometimes u have to wait longer but I love coming here More

Typical Convenient Great Service Livermore Toyota is convenient and consistent. It's the easiest and best dealership for service that I have ever dealt with in the bay area. Livermore Toyota is convenient and consistent. It's the easiest and best dealership for service that I have ever dealt with in the bay area. More

Nightmare Livermore Toyota throughout their company structure has no commutation....none. Did I get a deal on a "used" truck which Livermore was selling new aga Livermore Toyota throughout their company structure has no commutation....none. Did I get a deal on a "used" truck which Livermore was selling new again "with" damage to the truck which was not fixed until someone bought the truck. Really? Their thinking is maybe that new customer will not see the damage and we will not have to pay for it.... Come on..lol. Do I like the Product? Yes... Enough said....as all my friends know how this deal went down. The bad word spreads like cancer. Go xxxx another customer. I'm I having my truck serviced by Livermore Toyota? xxxx no..... More

Great service It was my first time at Livermore Toyota and everyone I met was so nice and friendly. Great service. Frank was very easy to work with and showed me a It was my first time at Livermore Toyota and everyone I met was so nice and friendly. Great service. Frank was very easy to work with and showed me around the dealership. More

Routine oil change The service department is always outstanding. I arrived with no scheduled appointment but they always squeeze you in. Service is excellent and timely The service department is always outstanding. I arrived with no scheduled appointment but they always squeeze you in. Service is excellent and timely and the shuttle service is very convenient. More

Friendly and Efficient It was so easy to make an appointment online. And they called me to confirm promptly as I requested. The waiting area was clean and spacious. I will c It was so easy to make an appointment online. And they called me to confirm promptly as I requested. The waiting area was clean and spacious. I will continue to go here even though there is another dealership down the street from my house. More

good but it could be better got dropped off by shuttle in livermore outlets. At 12:23pm called the dealer to request pick up, my service advisor was busy so another advisor state got dropped off by shuttle in livermore outlets. At 12:23pm called the dealer to request pick up, my service advisor was busy so another advisor stated he will make sure i will get picked up. 2:30pm still no shuttle. called back and was able to talked to my service advisor, after 30 mins shuttle arrived. Driver said, he just got the request for pick up about 15 mins ago. Apparently the first advisor did not put the pick up request at 12:23 pm. I had waited for shuttle pick up for 2 and half hours, a classic example of team failure. More

Tyler was great. However, the car wash was down. Tyler did a great job. However, car wash was down. This is a repeating theme as the car wash is down about half the time I am there for service. No Tyler did a great job. However, car wash was down. This is a repeating theme as the car wash is down about half the time I am there for service. Not sure how it can be broken 50% of the time. More