Livermore Toyota

Happy customer Livermore Toyota is very accommodating. They work with your timeline and get you out rapidly. My service writer,Jonathan is great always able to help Livermore Toyota is very accommodating. They work with your timeline and get you out rapidly. My service writer,Jonathan is great always able to help me More

excellent The service was excellent. everyone was so welcoming and friendly.they gave as good price and explained everything in detail.I will definitely recomme The service was excellent. everyone was so welcoming and friendly.they gave as good price and explained everything in detail.I will definitely recommend this dealership to my family and friends. More

Normal maintenance Great service waiting area. Friendly people. Vehicle was done when promised. Car wash is a nice touch. I like the snack sandwich bar and the free cof Great service waiting area. Friendly people. Vehicle was done when promised. Car wash is a nice touch. I like the snack sandwich bar and the free coffee. More

Don’t shop here I recently purchased a new Tacoma from here and this place is a joke. I was looking for a 2018 and asked if they had any. I test drove the truck, sat I recently purchased a new Tacoma from here and this place is a joke. I was looking for a 2018 and asked if they had any. I test drove the truck, sat down at the table to negotiate, they had me fill out a credit application and I had to fill out the contract 4 times because they did not know which page was the top of the contract. Then, as the come back with the price they tell me it was a 2019. They don’t even know what year the vehicles they are selling are. I was promised a $750.00 rebate (college graduate rebate) which was later declined. But all of the staff told me it would be fine and the Livermore Toyota would send me a check.Also, during the contract signing Gil did not explain the contract and just blew through it. I asked about an add-on that was almost $200.00, he replied with all of our vehicles have it. Later, I reviewed that this was optional. I signed the contract so it was too late. It felt like a shady car sales tactic. I informed Gus of my concern and he told me all car dealerships do it. The communication from the finance department is lacking. Once they sell you the vehicle they won’t return emails or phone calls. They requested my Social Security Card and never explained why. I tried numerous times to contact and it took over a month to get a reply. Edit: After being contacted by Customer Service Sales Manager Lauren Lyons about my negative review I wanted to explain why I had such a negative experience. After playing phone tag for a week I was told that Laurnen no longer works there. This place does not care about its customers. There are so many dealerships near by, go to one of those. I cannot rate this place low enough. More

Long wait Arriving 5 minutes before my appointment, I was very disappointed to have to wait 25 minutes before I could check in with the service advisor. Arriving 5 minutes before my appointment, I was very disappointed to have to wait 25 minutes before I could check in with the service advisor. More

Oil change for SUV Our regular oil change procedures are handled at Livermore Toyota smoothly and timely. Check-in goes quickly. The wait for my car both times was reaso Our regular oil change procedures are handled at Livermore Toyota smoothly and timely. Check-in goes quickly. The wait for my car both times was reasonable, and reflected what I had been told when checking in. More

Amazing experience buying a new car at Livermore Toyota Had an amazing experience buying a new car at Livermore Toyota. Sales staff was very professional, provided up front rate sheet, didn’t pressure to cl Had an amazing experience buying a new car at Livermore Toyota. Sales staff was very professional, provided up front rate sheet, didn’t pressure to close the deal right away. Similarly the finance guy was very professional and no pressure to buy anything extra. Would definitely recommend buying from them. More

Great experience I was very impressed with the facility. The young man Jonathan who helped me was delightful. I will definitely be recommending Livermore Toyota to my I was very impressed with the facility. The young man Jonathan who helped me was delightful. I will definitely be recommending Livermore Toyota to my friends and family. More

Cilajet Breanna took excellent care of us. A no charge loaner was provided while service was performed. We also received further instruction on features fro Breanna took excellent care of us. A no charge loaner was provided while service was performed. We also received further instruction on features from customer service manager. Thanks More

Will return Service manager got me in and out quick. Attention to detail. Courteous. Rick Souza was fantastic to work with. One of few dealerships that are HONES Service manager got me in and out quick. Attention to detail. Courteous. Rick Souza was fantastic to work with. One of few dealerships that are HONEST!! Thanks Rick! More