Livermore Toyota

Auto maintenance and repair We had our three vehicles all served at Livermore Toyota since you provided a first-class service on auto maintenance and repair. We had an excellent We had our three vehicles all served at Livermore Toyota since you provided a first-class service on auto maintenance and repair. We had an excellent experience and were very satisfied with the work. More

10,000 mile service Service was done in a timely manner and. Checked all items that I had concerned about were very thorough on on checking everything that I had mention Service was done in a timely manner and. Checked all items that I had concerned about were very thorough on on checking everything that I had mentioned More

Great I bring my car to get its service here and they are awesome. I actually came to get my speed detail done here and even though I had to wait for a whil I bring my car to get its service here and they are awesome. I actually came to get my speed detail done here and even though I had to wait for a while they did an awesome job and everybody was very professional. More

Excellent Service Joe was very professional, and a good listener. The mechanics are also very courteous and skilled in their trade. Would highly recommend this deale Joe was very professional, and a good listener. The mechanics are also very courteous and skilled in their trade. Would highly recommend this dealership to all my friends. I do every time I have a chance. More

First time buying through Costco Auto Program Sergio and Joey were professional and friendly. Since it was through Costco Auto Program, there was no haggling back and forth. The process was pretty Sergio and Joey were professional and friendly. Since it was through Costco Auto Program, there was no haggling back and forth. The process was pretty smooth, except for a minor issue with the paperwork which was corrected quickly. Overall I had a good experience and would very likely buy from this dealer again. More

Great servuce I always appreciate the courtesy accorded by Tyler to me during my visit. He knows the quality of service he can provide to his clients. I always appreciate the courtesy accorded by Tyler to me during my visit. He knows the quality of service he can provide to his clients. More

First car buying experience I was given excellent service by Carlos Vasquez and Julianne, who I worked with to make a deal on buying my first new car. I was not pressured and the I was given excellent service by Carlos Vasquez and Julianne, who I worked with to make a deal on buying my first new car. I was not pressured and they were genuinely nice and informative people. Carlos took his time showing me all the features on my car. The negotiations were made as easy as possible by using the Costco auto program and end of year rebate. When I worked with financing I was a little wary because he tried to add in packages I had declined during negotiations/ use in house finance instead of my credit union rate, but in the end I came out with the deal we discussed on closing. My experience was actually made great by the financing manager explaining my contract the day after closing. When I took my contract home my husband and I had trouble reading the numbers and it looked to me that my discounts were somehow not applied. I couldn’t sleep a wink thinking that I may have been taken advantage of. When I went in the next day, not only did they explain how to make sense out of the long contract, but showed me with professionalism and calm reason (several times because by then I was sleep deprived) the exact math and how the rebate is applied on the contract. I really feel grateful for their help in this process. I’m looking forward to enjoying a reliable, dependable car and applaud your staff! I would definitely recommend others to your dealership. This was the biggest purchase I’ve ever made and I feel confident in the service I received. Thank you! More

"Not for Service" The only reason I brought my Tacoma in to this dealer again was that I liked Tyler and felt comfortable dealing with him and no one else. These guys The only reason I brought my Tacoma in to this dealer again was that I liked Tyler and felt comfortable dealing with him and no one else. These guys don't care about you all they care about is making money. Tyler asked if I wanted my Cabin Air filter changed as it was part of the service and was my last free one. I had recently changed it myself only a couple of weeks ago so I knew mine was new and if they changed it I would get another new one. So I said yes with one exception that my old one be saved and returned to me. When I got my car back it was not in the car so I asked Tyler to go ask the Tech to return it to me. It took several minutes for Tyler to return with a box containing a filter. When I opened the box this was definitely not my filter as it was from a Lexus. How hard is this. Tyler is no longer at this location and has moved to the Santa Cruz Dealer so I guess I will be moving my Service elsewhere as well. Thanks but no thanks, I'll do the service myself from here on out as you know the old saying, "If you wanted it done right, do it yourself." More

Smooth From checking in, to hanging out in the comfortable waiting room with a cup of coffee (or two), to checking out, it's as smooth as it could possibly b From checking in, to hanging out in the comfortable waiting room with a cup of coffee (or two), to checking out, it's as smooth as it could possibly be. More

Time average Just took a little too long on last couple of visits. Overall customer service is good! Service advisors are always helpful. My Son and daughter are u Just took a little too long on last couple of visits. Overall customer service is good! Service advisors are always helpful. My Son and daughter are usually the ones to bring our vehicles. Never had any problems beside waiting. More