Livermore Toyota

JMC Jan10, 2019 Straight process to buy car, felt the comfortable and pleasant overall atmosphere: The first time I went to Livermore Toyota, I was looking for a w Straight process to buy car, felt the comfortable and pleasant overall atmosphere: The first time I went to Livermore Toyota, I was looking for a white RAV4 LE. The first RAV4 Kristi showed me was a sliver RAV4 LE AWD. I really liked the version, so I came back. On Jan 10, 2019, I took Bart to Dublin, Kristi picked me up and brought me to Livermore Toyota. I was delighted to pickup the car. More

Great service from Sergio Gonzale and the finance guy ( Gil) Great experience at this dealership in buying my new car through the Costco Car Program. Sergio was able to find the car I want and updated me on whe Great experience at this dealership in buying my new car through the Costco Car Program. Sergio was able to find the car I want and updated me on when the car will be at the dealership. More

Electrical problems My electrical system went haywire and they fixed it in one day. Kept me up to date on the status and took care of me. My electrical system went haywire and they fixed it in one day. Kept me up to date on the status and took care of me. More

Car maintenance Not happy with the service provided. Looks like my car got more issues after major maintenance done. Took my vehicle back and did fuel transmission re Not happy with the service provided. Looks like my car got more issues after major maintenance done. Took my vehicle back and did fuel transmission replaced which cost me more than normal range. Still having same issue that was not there before major maintenance. More

5 code lights came on one day in my 08 4Runner I was afraid that something very serious was wrong and I didn’t have the money to pay for whatever was wrong. Thanks to the honest work the problem wa I was afraid that something very serious was wrong and I didn’t have the money to pay for whatever was wrong. Thanks to the honest work the problem wasn’t as bad as I thought. The cost was minimal. More

Timely, courteous I would go back and will consider buying a new car from them. Nice people. They took the initiative to notify me of a recall, while I never heard fr I would go back and will consider buying a new car from them. Nice people. They took the initiative to notify me of a recall, while I never heard from my usual dealership. More

Recall Service The tone of the person who serviced my car was sarcastic and wasn’t professional.. In spite of me telling him that I needed the vehicle at the earlies The tone of the person who serviced my car was sarcastic and wasn’t professional.. In spite of me telling him that I needed the vehicle at the earliest, he never bothered to call me when the vehicle was ready.. I saw my vehicle parked for pick up, then I went and asked him.. that person really ill treated me just because i am not an American.. He treated other customers with respect.. Highly racial Second when the car was ready and when I entered the free way,, the trunk opened automatically, suggesting it was not closed properly by the service associate More

Very friendly and helpful Seemed a bit slow to process paperwork, however the staff was engaging and informative. I enjoyed the show room as well as areas to sit and wait as w Seemed a bit slow to process paperwork, however the staff was engaging and informative. I enjoyed the show room as well as areas to sit and wait as well as some things to look at. More

Tacoma Service Great folks to trust your vehicle with. Truck was ready early and ready to go as promised. I would highly recommend and will be back again. Great folks to trust your vehicle with. Truck was ready early and ready to go as promised. I would highly recommend and will be back again. More

Lousy, slow and rude Had a 10:20 appointment for a recall service. Was kept waiting until 11:10 just to do the initial check-in. They seem to treat customers with appo Had a 10:20 appointment for a recall service. Was kept waiting until 11:10 just to do the initial check-in. They seem to treat customers with appointments the same as walk-ins. Just seem to be very poorly organized. The staff was understandably stressed and slightly rude in their interactions with me. Clearly bad management. More