Livermore Toyota

I trust Livermore Toyota I purchased my Toyota Prius plug-in from Livermore Toyota in March of 2014. I live about 10 minutes from Oakland Toyota and about 15 minutes from Wal I purchased my Toyota Prius plug-in from Livermore Toyota in March of 2014. I live about 10 minutes from Oakland Toyota and about 15 minutes from Walnut Creek Toyota, but I have always taken my car to Livermore Toyota which is about 50 minutes from where I live. I don’t mind driving the extra miles because I always feel comfortable at Livermore Toyota due to their honesty and quality of service. If I decide to buy another Toyota, I would only buy from Livermore Toyota. More

You want amazing customer service? Get in touch with Mo I just started to shop for a new car and decided to go down the street to Livermore Toyota. I was greeted by salesman Mo . He held the door and invite I just started to shop for a new car and decided to go down the street to Livermore Toyota. I was greeted by salesman Mo . He held the door and invited me in. After a cup of coffee and donuts. Mo knew exactly what Avalon to show me! Couldn’t be happier with my purchase More

Great experience Moe helped me find a Prius and was very knowledgeable and efficient with the sale. Will definitely recommend others to speak to moe if they are lookin Moe helped me find a Prius and was very knowledgeable and efficient with the sale. Will definitely recommend others to speak to moe if they are looking for a vehicle. More

Purchased a car I learned that not all Toyota Dealers are not the same when it comes to helping people but this particular dealer will do everything they can to help I learned that not all Toyota Dealers are not the same when it comes to helping people but this particular dealer will do everything they can to help you. We were able to purchase 2 cars in the last 5 months because of their effort in helping us and professionalism. Like to mention Mo who was again our sales person. He’s done a great job and the people in the finance department were outstanding. More

Dealership Follow-up After Sale Updated February 25, 2017: After meeting with Mark Fusselman, the General Manager for Livermore Toyota, my concerns from last week (see below) were li Updated February 25, 2017: After meeting with Mark Fusselman, the General Manager for Livermore Toyota, my concerns from last week (see below) were listened to and my windshield wiper issue was resolved before I left the dealership. I was also able to resolve a second issue that will be taken care of later this week (weather permitting). It is always encouraging to be able to resolve a conflict and come away with a plan. The original review below received one star based on initial experience (February 21, 2018). After the purchase of my 2017 Toyota Tacoma in December 2018, Sunny Ahmad assured me after a rough sales experience that if I had any problems with my new vehicle, he would personally take care of any problems. My Tacoma has the six speed manual transmission which is not very popular in California, which is why it sat on the dealership lot for 20 months. After the last set of winter storms passed through Northern California, it became clear that the sun had taken a toll on the wiper blades. In my mind a new vehicle should come with new wiper blades. The service department stated that they could not replace the wiper blades without paperwork from the sales department. My salesman, James Wyche, was more than happy to help me out but when we approach Sunny for the required form he stated that he was unhappy that I had given him a negative review during my review of the dealership. Both James and I were stunned, but not surprised, by Sunny's behavior. More

I only got 1 key and the second was listed in my due bill but after 1 month I haven't received my second key yet. I been trying to contact the sales agent but no r and the second was listed in my due bill but after 1 month I haven't received my second key yet. I been trying to contact the sales agent but no response. More

Great service Mo was very knowledgeable, professional and honest. It is a tough business and the first time I have ever written a review. If you are looking to buy Mo was very knowledgeable, professional and honest. It is a tough business and the first time I have ever written a review. If you are looking to buy a Toyota, definitely ask for Mo he will exceed your expectations! More

Last experience was the worst I showed up to my appointment time 10 minutes early. I waited outside 15 minutes with no help. I went inside 2 times and was told twice to wait outsid I showed up to my appointment time 10 minutes early. I waited outside 15 minutes with no help. I went inside 2 times and was told twice to wait outside by my vehicle. It was 45 degrees outside. Me and many others were waiting outside for over 30 minutes. There was nobody checking anyone in and there was no sense of urgency by the staff until the line of vehicles was to the frontage road. Normally my experience is good but if this happens again I will go back to Dublin Toyota. Once I was helped my experience was good but the check in process needed major help. More

Glad rhey are here Friendly, helpful people. The service was done quickly and then explained. People of a certain age are happy that this particular dealership is here a Friendly, helpful people. The service was done quickly and then explained. People of a certain age are happy that this particular dealership is here and getting a good reputation. More

Always a wonderful experience Bought my car from this location, and it is my favorite place to return for service. Their coupons are fantastic but even without them I would return Bought my car from this location, and it is my favorite place to return for service. Their coupons are fantastic but even without them I would return again and again. Everyone is friendly and willing to help an answer even the silliest of my questions. The shuttle to the outlets is a wonderful bonus! More