Livermore Toyota
Livermore, CA
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Dealership is clean and everyone is really nice. The sales reps both Christian and Harun were very helpful and guided me quickly though what I was looking for and wasn't trying to push anything else The sales reps both Christian and Harun were very helpful and guided me quickly though what I was looking for and wasn't trying to push anything else but what I was specifically looking for. White Tundra Capstone. This is the only place I'd buy my Tundra from based off my A+ experience with the sales team. More
We're from Sacramento went there because their toyota was the only one that had the car were looking for. The sales person did a terrible job at explaining the numbers. The manager was desperate on selling t the only one that had the car were looking for. The sales person did a terrible job at explaining the numbers. The manager was desperate on selling the spartan security we was ready to walk on the deal than he finally decided to take it off that took like an hour. Finance was a scam from the beginning they switch our rates to a lower one had us put more money down for it and charged us a 3rd party warranty. Went back and finance then they tried to argue with us about why we wanted to cancel the 3rd party warranty. Terrible service drove all that way just to fill their stupid ego. Never shop from here unless you don't mind getting scammed. More
Livermore Toyota charged me $1,750 for 5 oil changes for a prepaid service on 2/28/21. This is a ripoff! It is examples like this that give dealerships a bad name. Livermore Toyota’s finance manager on 2/ a prepaid service on 2/28/21. This is a ripoff! It is examples like this that give dealerships a bad name. Livermore Toyota’s finance manager on 2/28/21 failed to mention this very important detail to me. But, he did make me believe I am getting a very good deal. No one in their right mind would accept to pay $300 per oil change in advance which is why they tricked me by not disclosing this very important detail. This is absurd! Livermore Toyota you have no shame! Now, I want all my money back the whole $1,750 of it plus the $2,650 I paid for an extended warranty on the day and in the same contract. Since I can no longer trust you I want my $4,400 I paid for in advance back bc I have lost my complete trust in you. It is outrageous that you charged me $1,750 for 5 oil changes so let this be a lesson for you not to try and rip off your customers again. Who knows how many other customers you ripped off like you did me. You didn’t think I’d find out? You suck Livermore Toyota and customers shouldn’t trust you! Btw, I leased my truck from you the first time, and I bought my truck from you a second time , but there won’t be a third time! More
Fardin Ali, your agent is very insincere. I had dashboard rattle issue, since last year and try to fix it here last visit but at that time there was no parts. so I make an appointment n I had dashboard rattle issue, since last year and try to fix it here last visit but at that time there was no parts. so I make an appointment next regular maintenance service. and this visit I asked him to fix my dashboard and he told me that he will take test drive and if he can hear rattle noise he will move next step. so I told him 'no' the test was already done by other agent, and you can read it my service record. and he ask me who was the agent. ??! how do I remember his name ?? he would have references through the system finally he told me he will look up what happen last service and he will ask the agent who write the report and he told me to come tomorrow so I came back my home with good riding service. but 3hour later I had a text message that my car is ready to go. when I get there Fardin Ali told me he had test drive but couldn't find any issue! so my dashboard was not fixed still poped up. and I told him did you read the report? he told yes but he is not. if he did he can read my dash board was poped up and has to be replaced. I told him my dashboard is poped up so you should check and he came to my car and see what happen and told me he will fix it. but after 40 minute waiting I shoud go back to work. and 20min more waiting after I ask him just give my car back. I had good riding services though More
My wife & I were very pleased with the entire process of purchasing a vehicle with Livermore Toyota and the salesman Sukh Gill made certain everything went very smoothly when we closed the deal & most impor purchasing a vehicle with Livermore Toyota and the salesman Sukh Gill made certain everything went very smoothly when we closed the deal & most importantly we got the car at a great price. More
I bought a 2020 Camry XLE. A, no one tried to raise the price from the internet $24k to the sticker price of $29k. Associate Neil did a great jobs showing me the car, even d A, no one tried to raise the price from the internet $24k to the sticker price of $29k. Associate Neil did a great jobs showing me the car, even drove my old car home behind me to save trouble. No upselling - the warranty was explained, priced, and when I said "no thanks", that was it. It took longer than expected, but Matt kept me informed. And when it was my turn, I could see why the process was longer than eight years ago when I bought my last car. BTW, there is a horrible review below regarding David. He no longer works there, so Neil tells me. More
Their service is TERRIBLE! !! Made an appointment to test drive a car with Jesus and I drove the 50 minutes to my appointment to find out that they sold the car…..WHAT A WASTE O !! Made an appointment to test drive a car with Jesus and I drove the 50 minutes to my appointment to find out that they sold the car…..WHAT A WASTE OF TIME AND GAS…definitely lost my business More
I took my car in for a service and had Dan Eaton as my service specialist. As soon as I got to his desk he stated the 90k service would be an expensive one and he hoped I was prepared. He read off the lis service specialist. As soon as I got to his desk he stated the 90k service would be an expensive one and he hoped I was prepared. He read off the list of things that would be done and then printed an estimate of $1395! As I looked it over I thought this didn't seem right for a service and couldn't be the only option available. I noticed he'd signed me up for the "Preferred" service with unnecessary and expensive services I didn't need. I asked him to show me other options. He was very reluctant to show me and was very pushy on the Preferred being what I needed, which I knew wasn't true. Turns out there were two other options he NEVER mentioned, the manufacturer recommended option (which is what I needed) and another intermediate option with more services. The manufacturer recommended had most of the Preferred services and none of the premium unnecessary nonsense. Anyway, the one I went with was roughly $495. He tried to up-charge me by almost $1000 for unnecessary services if I didn't ask questions. Avoid this place like a plague. If you decide to go make sure they show you all the options instead of trying to push the most expensive thing on you. More