Livermore Maserati
Livermore, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 14 reviews
No coffee cups in the waiting room, only one person at quick lane to check in customers but dozens in the empty showroom, vehicle was done and I had to see it in done and I got no notice it was done. And quick lane to check in customers but dozens in the empty showroom, vehicle was done and I had to see it in done and I got no notice it was done. And the topper was the service recommended was $3,300 which is way way out of line. Book tells me things need inspection, but your $3,300 service included many unneeded fluid replacement items. Sorry, but I was not impressed. Been a loyal customer since I bought my 2017 Expedition but I think that came to an end. Hope your business survives because if more loyal customers experience this you are in big trouble. More
Service adviser was a pleasant and knowledgeable person. He explained what my car needs to keep it running. It's Ford 2009 I took his advise and will do the services needed. He explained what my car needs to keep it running. It's Ford 2009 I took his advise and will do the services needed. More
I had a very disappointing experience. It started with my car taking 2 day to be diagnosed and us notified with an estimate . Then repairs took an additional day. It was only a $800 rep It started with my car taking 2 day to be diagnosed and us notified with an estimate . Then repairs took an additional day. It was only a $800 repair. We had no communication on day one, then it took until 4pm on day 2 for any contact. I reached out multiple times each day with no response or return calls. Then when trying to speak with a manager. They were not available or went home each if the 3 days. When finally being contacted by the service director, he refuses to speak with anyone in person or on the phone. Amazing that you are still in business. More

