Livermore Honda - Service Center

I enjoy working with Kassidy. She is friendly and customer oriented.. still waiting on parts for fuel pump recall She is friendly and customer oriented.. still waiting on parts for fuel pump recall More

Excellent service and atmosphere makes for an awesome experience that’s worth recommending to family and friends with confidence they’ll be equally pleased experience that’s worth recommending to family and friends with confidence they’ll be equally pleased More

Mean did a great job on all fronts, for us. Livermore Honda has been our go-to for 17 years. Livermore Honda has been our go-to for 17 years. More

I always had a good relationship with Honda and my car will be serviced by Honda. They always treat us well. will be serviced by Honda. They always treat us well. More

I went to Livermore Honda for my Clarity's first service. The 5,000 mile service was an oil change, tires rotation and turn off service light. They added in windshield washer tablets for $2.11 and a fuel sys The 5,000 mile service was an oil change, tires rotation and turn off service light. They added in windshield washer tablets for $2.11 and a fuel system cleaner for $46.10. These items were not requested and not needed especially for a new car! These are revenue generators for the dealership and a rip off for the consumer. They lost a customer with these tactics. More

Very excellent customer service from before coming to the place. Quick responder and made sure I'm a satisfied customer before leaving with my new car 😁 best bday gift yaaaay place. Quick responder and made sure I'm a satisfied customer before leaving with my new car 😁 best bday gift yaaaay More

wrong parts I ordered the wrong part from Livermore on Ebay, I tried to cancel the order within an hour. Livermore would not cancel the order or accept a return. I ordered the wrong part from Livermore on Ebay, I tried to cancel the order within an hour. Livermore would not cancel the order or accept a return. I will not do business with a company that doesn't know how to spell customer service. More

1000 dollars for nothing. Took our 2004 Honda Accord to Livermore honda to have a hard start problem repaired. Got treated horribly after I found they did not fix the problem. Took our 2004 Honda Accord to Livermore honda to have a hard start problem repaired. Got treated horribly after I found they did not fix the problem. Disgusting dealership, my suggestion is stay away!! More

Very bad customer service The service department does not think the customers time is important, their inefficiency will make you waste your precious time. I called to servi The service department does not think the customers time is important, their inefficiency will make you waste your precious time. I called to service my car for recall issue, and was told to bring in the car by 8:30 and will be done by 11. I bought my car from this dealer and had done service here before. So, even if I have moved to alameda I decided to bring my car here for service. I decided to wait around the area until my car is done. I got there at 8:15, the guy checking me in tells me that the car will be done at 3pm. What? Why didn't they say that when I called? I told the guy my situation, and I told him I will go catch a movie and be back at 3. He said he will do his best to get it done sooner. Off I went on the shuttle at 9:45, my car was still sitting in a long line of cars, why did they make me come in at 8:30? I got back to the livermore honda dealer at 3:40, my car was not ready. They tell me I have to wait 1 more hour. It was 4:50 when I drove my car off the dealership for the last time. Just lost my whole Saturday because how inefficient this service department is. More

Fantastic customer service. Eric the service manager is great he knew exactly the issue I was having with my brakes and got the vehicle repaired and ready ahead of the time projected. One cannot beat this great he knew exactly the issue I was having with my brakes and got the vehicle repaired and ready ahead of the time projected. One cannot beat this. More