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Livermore Honda - Service Center

Livermore, CA

4.6
74 Reviews

74 Reviews of Livermore Honda - Service Center

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January 01, 2025

Everything was great. ...just wish I didn't have to do this right now. There...Seventeen words More

by 2AKEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Fast and complete service, kind personnel, good reminders of scheduled services. Shuttle was offered, which is very helpful! More

by STEVE.BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Balderas
December 29, 2024

Completely overpriced! Used to be a great dealership and I did all my Maintenance there now their prices are what I would consider to be usary! For example, $500 for a simp More

by KAFOFOSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nena Mesa-Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Nena was very friendly and helpful you need more employees like her. Hope to see you guys soon. More

by ornelas209
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Good service good location nice people good product. Great call back good inventory. Not pushing More

by EMAIL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David MacDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I took my car in to get fixed she was very professional and kind. I appreciated her help and understanding. Kassidy was the best thank you. More

by LANNETTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David MacDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lasso
December 16, 2024

Very nice. They know what they are doing. Thank you for the timely way that you got the job done. More

by gwen2684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

IThink Cassidy is very knowledgeable about her job and explains everything well.She is very cordial. More

by DOESNOTHAVE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Over charged me but don’t want to give me full refund, take times to call and go to the site to try solve the problem More

by LU1336MING
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nena Mesa-Morales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Livermore Honda responded

Thank you for speaking with me about your concerns and giving me the opportunity to resolve the issue with billing. We strive to get everything correct the first time and deliver a 5-star experience, but in this instance it took more time. I appreciate your patience and I am glad we were able to refund you the amount that you requested. Please reach out to me or our team if you have any further concerns or questions. Thank you, David MacDonnell, Service Manager

December 04, 2024

easy comunication plus great coffee wsh my recall parts would get in sooner rather than later More

by PATN426
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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