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Livermore Honda - Service Center

Livermore, CA

4.7
38 Reviews

38 Reviews of Livermore Honda - Service Center

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October 09, 2024

I was told my key FAUB was not Programmable because front door actuator was broken. Another Honda Dealer programmed it. I was charged $189 for diagnosis of my starter & engine & was told the key FAUB was t More

by Gina
Workmanship
Recommend Dealer
No
Employees Worked With
Alfred Shahgholian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I left message for Mr Shangholan the Manager & was pleased he requested refunding of my.$365 for key FAUB.
October 08, 2024

Bought car new here was great then sometime in the last 2 or 3 years something changed where the purpose became screw the customer out of as money as possible More

by DEG058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David MacDonnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Mesa-Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Kassidy was extremely helpful and provided a detailed explanation of the repair process. Billing and payment process was right at her desk...It was a Breeze! More

by MANNY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David MacDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

I enjoy working with Kassidy. She is friendly and customer oriented.. still waiting on parts for fuel pump recall More

by Bill Haack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Excellent service and atmosphere makes for an awesome experience that’s worth recommending to family and friends with confidence they’ll be equally pleased More

by JLJ731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David MacDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Mean did a great job on all fronts, for us. Livermore Honda has been our go-to for 17 years. More

by THETRULYRICHESTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

I always had a good relationship with Honda and my car will be serviced by Honda. They always treat us well. More

by JUDNBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David MacDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

I went to Livermore Honda for my Clarity's first service. The 5,000 mile service was an oil change, tires rotation and turn off service light. They added in windshield washer tablets for $2.11 and a fuel sys More

by garylarrivee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amel Hamed
December 19, 2019

Very excellent customer service from before coming to the place. Quick responder and made sure I'm a satisfied customer before leaving with my new car 😁 best bday gift yaaaay More

by Luranda
Recommend Dealer
Yes
Employees Worked With
Lawrence christopher
February 11, 2017

wrong parts I ordered the wrong part from Livermore on Ebay, I tried to cancel the order within an hour. Livermore would not cancel the order or accept a return. More

by jpizzuto321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none