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Livermore Honda - Service Center

Livermore, CA

4.6
90 Reviews

90 Reviews of Livermore Honda - Service Center

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March 07, 2025

Fast friendly service ce. Much appreciated .I will definitely be back for my next scheduled service. More

by densminger100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

My appointment schedule is on time. When they say it will be done S scheduled it’s done More

by C.EIROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Streeter
February 27, 2025

Paying $800 at the dealer just because my vehicle indicated that service was due is not what I had in mind when I purchased my Honda. It still doesn't make any sense that a vehicle with only 17,000 m More

by BWPKMP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nena Mesa-Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Livermore Honda responded

Thank you BWPKMP for sharing your feedback. I am sorry to hear that your maintenance costs were more than you anticipated, and I would like to look into this further for you. I am not able to match your review or profile to specific service records, but if you are willing to contact me, this would allow me to gather more information from you and confirm if the pricing is correct for your vehicle and mileage. At your convenience, please call me at 925-344-3522 so that we can get started. Thank you, Alfred Shahgholian, General Manager

Mar 15, 2025 -

BWPKMP responded

I have called and left a message over a week ago. Still no return call.

Mar 17, 2025 -

Livermore Honda responded

I appreciate you letting us know about the communication breakdown. Our General Manager is no longer with the company, but I would like to offer my assistance. Please call me at your earliest convenience so I can look over the details of your visit. I can be reached directly at 925-245-4904. Thank you, Paul Wimer, Parts & Service Director

February 25, 2025

Great dealership nena was very helpful and nice always a pleasure to deal with her More

by lpaakkari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Nena demonstrates knowledge of Honda maintenance and is able to explain issues so that a customer understands. More

by bill.haack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Very well planned and excellent customer service to drop and pick for convenience. Had a good experience while they sold the car and was hoping they would maintain same level while servicing and they certai More

by guru.venkatesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

The ideal location for peace of mind top quality automotive maintenance care, and excellent organized customer service. More

by ALOHAJASOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Streeter
February 13, 2025

Victor assisted me in checking out why my lights went on. Found out it was a fuse. All was taken care of and was called as soon as it was done. More

by rwhitlow510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Modic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mozie Razawi
February 12, 2025

Job well done! Asked them to do a few extra things and they did so very well. More

by barker0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Was able to get an appointment to service my car very quickly. The Service Department is very friendly and efficient. More

by c.silvernale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
2
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