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Livermore Honda - Service Center

Livermore, CA

4.5
59 Reviews

59 Reviews of Livermore Honda - Service Center

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December 19, 2024

I took my car in to get fixed she was very professional and kind. I appreciated her help and understanding. Kassidy was the best thank you. More

by LANNETTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David MacDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lasso
December 16, 2024

Very nice. They know what they are doing. Thank you for the timely way that you got the job done. More

by gwen2684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

IThink Cassidy is very knowledgeable about her job and explains everything well.She is very cordial. More

by DOESNOTHAVE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Over charged me but don’t want to give me full refund, take times to call and go to the site to try solve the problem More

by LU1336MING
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nena Mesa-Morales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Livermore Honda responded

Thank you for speaking with me about your concerns and giving me the opportunity to resolve the issue with billing. We strive to get everything correct the first time and deliver a 5-star experience, but in this instance it took more time. I appreciate your patience and I am glad we were able to refund you the amount that you requested. Please reach out to me or our team if you have any further concerns or questions. Thank you, David MacDonnell, Service Manager

December 04, 2024

easy comunication plus great coffee wsh my recall parts would get in sooner rather than later More

by PATN426
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Excellent service fast and professional Clean on time an extra service would be to wash cars after service More

by CAMBRA1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David MacDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Scheduling the Appointment was easy, Kassidy was helpful in explaining the service details and the inspection results clearly. Would recommend Livermore Honda for all your vehicle services More

by SATISH_JOSYULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Courteous and Knowledgeable . . I would go there again .. Kind and quick customer service also would buy a car from Livermore More

by pebble3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David MacDonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Mesa-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

This is my first time to your store. Your staff is very nice, and service quickly. Thanks and I appreciated your excellent service. More

by cai.xiaoli
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Livermore Honda is Great! Cassidy was terrific! She was friendly, efficient and took good care of me. More

by sueharding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Streeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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