Livermore Honda

I pulled up to the service center and a rep was outside to greet me and had my paperwork in hand. He invited me to go inside and wait at his station. He came in and asked if I needed a service shuttle. He to greet me and had my paperwork in hand. He invited me to go inside and wait at his station. He came in and asked if I needed a service shuttle. He promptly set to using his computer to look for any recalls or coupon options for me. He set up the paperwork. I signed the estimate and left in the shuttle. More

Mu experience was very smooth. Yama nerow spend quality time with me through all the process & gave me good deals.i installed splash guard & that experience was also very smooth Yama nerow spend quality time with me through all the process & gave me good deals.i installed splash guard & that experience was also very smooth More

My attempt to schedule service on your new web site was a disaster. In the past I could simply go to a calendar on the old web site and select an available appointment. This time every time I clicked on the disaster. In the past I could simply go to a calendar on the old web site and select an available appointment. This time every time I clicked on the option to make service appointment I was bounced back to a previous page. I did not want to log into Google. More

Worst service experience I’ve ever had. I brought my car to Livermore Honda for an alternator and battery replacement, and when they gave it back, my windshield had a huge crack they never I brought my car to Livermore Honda for an alternator and battery replacement, and when they gave it back, my windshield had a huge crack they never disclosed. They only admitted fault after I proved it with tow-truck photos and dash cam video. The Assistant Service Manager, Daniel Oliveira, showed zero concern, dodged responsibility, and pushed me off to others. Communication was terrible — no callbacks, broken promises, and I had to keep showing up in person just to get updates. They even failed to order my replacement windshield the first time, offered no loaner car, and never honored the discount they promised for all the inconvenience. Livermore Honda damaged my car, denied responsibility until forced, ignored me at every step, and provided the worst customer service imaginable. Avoid this place at all costs. More

I had a great experience purchasing my new Honda Accord, everyone was very helpful. Thank you everyone was very helpful. Thank you More

Helpful and courteous folks Helpful and courteous folks, who provided correct quotes, information. They made sure Car is inspected for all points. Thanks who provided correct quotes, information. They made sure Car is inspected for all points. Thanks More

It was good I wish there were photos and video proof of the recommended services. Mercedes-Benz technicians do this with a video walk-through and it's really amazing. It's a lot easier for me to say yes to the recommended services. Mercedes-Benz technicians do this with a video walk-through and it's really amazing. It's a lot easier for me to say yes to high priced service numbers versus just trusting what someone says especially when the service representative that calls me back doesnt have enough information to answer my questions More

I like this new car . They are all friendly and nice .thank you for the service They are all friendly and nice .thank you for the service More

My needs were fully met replacing the tires on my Honda. Justin was able to get the work done quickly. Justin was able to get the work done quickly. More

I have been awaiting an extended warranty check refund for 4 weeks. Should be faster in my view Sold an extended warranty when the car already had one Send my$3.8k owed make it a priority for 4 weeks. Should be faster in my view Sold an extended warranty when the car already had one Send my$3.8k owed make it a priority More