Livermore Honda

I went in looking for a newer Honda Odyssey. They had a 2010 that was in excellent condition with the DVD entertainment system. We have kids so this is very nice to have. I expressed to to Mursal that I wa 2010 that was in excellent condition with the DVD entertainment system. We have kids so this is very nice to have. I expressed to to Mursal that I wanted to make sure that all the electronics and everything works, and she was able to include 3 years Honda Care bumper to bumper warranty. Bob in financing prepared the warranty package and was also very easy to work with. After I purchased the van they cleaned it and it looked gorgeous. I'm happy to say that they were able to go above and beyond my expectations. Overall an excellent car buying experience and I will be back there for service and for future vehicle purchases. (from Dean R.) More

Fantastic customer service. Eric the service manager is great he knew exactly the issue I was having with my brakes and got the vehicle repaired and ready ahead of the time projected. One cannot beat this great he knew exactly the issue I was having with my brakes and got the vehicle repaired and ready ahead of the time projected. One cannot beat this. More

Reasons for my five star rating: 1. easy online Reasons for my five star rating: 1. easy online appointment booking 2. very welcoming considering I was late to my scheduled appointment 3. Courtes Reasons for my five star rating: 1. easy online appointment booking 2. very welcoming considering I was late to my scheduled appointment 3. Courtesy shuttle van was great (I had my 3 year old and need to install his car seat, driver didnt mind at all) 4. Best part... The coffee machine in the wait room!!! But i must say, best Honda dealership customer service at Livermore Honda. And ive been to a couple of Bay Area ones...Will definitely be back for a 2nd, 3rd etc service visit. More

It was a very good experience buying from Livermore Honda. I started looking for a new car two years ago and contacted them through the Internet. They emailed me a quote and followed up with me once. U Honda. I started looking for a new car two years ago and contacted them through the Internet. They emailed me a quote and followed up with me once. Unlike another dealer, they never called to push me to buy. This year, when I was ready to buy, my boyfriend and I called several dealers. Livermore and Anderson gave us the best quotes (side note, Dublin had three people calling me back, but none give me a price. They just kept asking me to go in and said "we will work it out." Thrumbs down to Dublin!). We picked Livermore since it was closer and had the exact trim and color I wanted. The sales person Larry patiently explained the forms and answered all our questions. He apologized several times when we had to wait for the fiance person and car detailing. The fiance person, Bob, was a surprise, in a good way. I have heard many stories where the finance persons push you to buy packages. Bob did not give us any pressure. He explained to us the available packages and said "just tell me what you want." There was not marketing, pushing or tricking. I purchased the extended warranty and maintenance plan because the price seemed reasonable. We finished the deal happily, without feeling manipulated in anyway....The story did not end here. After I got home and research my new 2013 CRV's maintenance needs, I realized that maintenance plan would not be worth it. I called Bob and told him I wanted to cancel it. He did not gave any any grief and told me go in to sign a form. I went in the next day. The cancelling was pleasant and easy too. More

The sales person was very kind and cooperative. The price was really competitive, actually incomparable with other local Honda dealership. Overall I am very satisfied. was really competitive, actually incomparable with other local Honda dealership. Overall I am very satisfied. More

I am a long time Honda person when it comes to cars and trucks and when dealing with Livermore Honda they have always performed reliable maintenance with my cars. Barry and Eric both I have dealt with ove trucks and when dealing with Livermore Honda they have always performed reliable maintenance with my cars. Barry and Eric both I have dealt with over the years and 1 of the reasons I can depend on their knowledge and helpfulness when it comes to my cars performance. I work a graveyard shift and dependability means a lot for me since I am a freeway driver during the night. Not only do I have my maintenance performed at Livermore Honda but I have also bought 2 cars from there in the past. THANK YOU LIVERMORE HONDA. More

This is our second car from Honda in Livermore. I feel that they provide great service and their prices always beats other Honda dealers in the area. that they provide great service and their prices always beats other Honda dealers in the area. More

Great online experience in viewing the car. Friendly Great online experience in viewing the car. Friendly sales representative would worked out a good deal for me. Car was as indicated online and was i Great online experience in viewing the car. Friendly sales representative would worked out a good deal for me. Car was as indicated online and was in pristine condition. Finance and other DMV handling was very smooth. The finance folks explained me about Honda extended warranty in great detail and answered all my questions. More

price is good, but finance from Honda is required. no other dealer can beat. but give me 9.99% APR, and didn't mention this loan must keep at least 3 months at the beginning. finance agent is not very fr other dealer can beat. but give me 9.99% APR, and didn't mention this loan must keep at least 3 months at the beginning. finance agent is not very friendly. More

Appointment time was honored and was processed very quickly without much wait time. Complimentary ride to place of business was great and accommodating. I was called when the car was ready and checkou quickly without much wait time. Complimentary ride to place of business was great and accommodating. I was called when the car was ready and checkout was also very quickly handled. A plus for giving me an overview of the work done on the car. More