Livermore Ford - Service Center

Service and Recall Repair QuickLane handled the appointment well and I was back on the road. He would have washed it for free but I was pressed for time. QuickLane handled the appointment well and I was back on the road. He would have washed it for free but I was pressed for time. More

Disappointed and may go elsewhere in the future. I brought my new Nautilus in for service for the first time yesterday. In addition to the standard maintenance, I asked that the windshield wipers be I brought my new Nautilus in for service for the first time yesterday. In addition to the standard maintenance, I asked that the windshield wipers be adjusted. This was not done but instead it was suggested that I get some tools and do the adjustment myself. I was told that there was not enough time to perform this task even though the car was returned to me in the early afternoon. Also, when I was reluctantly given a loaner car, I was advised that in the future I should reserved a loaner as much as three (3) weeks ahead since there were very few loaners available. Needless to say, I was disappointed in the over all experience and May decide to go to the Concord dealership for service in the future. More

Did a good job , very courteous.Took longer than anticipated but had a lot of work done . I left feeling confident that my truck was reliable and dependable and would not leave me on the freeway som anticipated but had a lot of work done . I left feeling confident that my truck was reliable and dependable and would not leave me on the freeway somewhere. More

Great I took our newer mustang in not long ago for it's free oil change and they did an all over check which was very nice. I took my older mustang in for n I took our newer mustang in not long ago for it's free oil change and they did an all over check which was very nice. I took my older mustang in for new brakes and some repairs and they did an amazing job. Don was very kind and helpful. More

Oil change Always get top notch service at Livermore Ford. The service reps always give honest recommendations if a certain service action is really needed at t Always get top notch service at Livermore Ford. The service reps always give honest recommendations if a certain service action is really needed at this time of the car being in for service. More

Alex and the whole crew at Livermore Ford/Lincoln is top notch. Communication was smooth and constant. Couldn’t imagine getting my Aviator serviced anywhere else. notch. Communication was smooth and constant. Couldn’t imagine getting my Aviator serviced anywhere else. More

I'm extremely happy with the dealership in Livermore particularly with the service of the Service Advisor Robert Wetterau and the Technician ( whom may have been Jonathan Lovell). They took the time to particularly with the service of the Service Advisor Robert Wetterau and the Technician ( whom may have been Jonathan Lovell). They took the time to actually listen and actually work do the job right More

I had planned to drop my car off and come back the next day, but Jeff was so friendly and helped get the car done so fast that I just waited in the lounge, using the WiFi until it was ready! Awesome experi day, but Jeff was so friendly and helped get the car done so fast that I just waited in the lounge, using the WiFi until it was ready! Awesome experience! More

When I called to schedule my appointment to the gentleman on the phone was very nice and accommodating and set appointment for later that same day although when I got to the dealership they had no record of on the phone was very nice and accommodating and set appointment for later that same day although when I got to the dealership they had no record of my appointment they still took me in which I appreciated got the job done but when I came to pick up my car it was dirty all over the front greasy like they didn’t try to cover it or clean it when they were done and I had just had it washed the previous day was very disappointed about that More

Software upgrade. Done quickly, with apparent primary consideration for customer satisfaction. Special mention: Alex Ramirez, Service Advisor. I would definitely recommend Livermore Ford/Lincoln to oth consideration for customer satisfaction. Special mention: Alex Ramirez, Service Advisor. I would definitely recommend Livermore Ford/Lincoln to others. More