Livermore Ford - Service Center

Excellent service department. They have taken care of several recall issues and regular maintenance efficiently. They have taken care of several recall issues and regular maintenance efficiently. More

I worked with Faraz in service and he was amazing. Took care of a recall with no problems and even took care of a back tail light that I need replacing. Highly recommend! Took care of a recall with no problems and even took care of a back tail light that I need replacing. Highly recommend! More

15 year customer (both service and car purchases) have received nothing but great service from both the sales and service departments. As long as I remain in the Bay Area, Livermore ford will be dealersh received nothing but great service from both the sales and service departments. As long as I remain in the Bay Area, Livermore ford will be dealership. More

As long as the service was “good” the survey will be perfect as most people don’t know that the surveys are skewed and it’s not the advisor fault that there is a lack of parts, staffing shortage etc. Th perfect as most people don’t know that the surveys are skewed and it’s not the advisor fault that there is a lack of parts, staffing shortage etc. These surveys should not determine someone’s job or pay. More

Excellent service, highly recommended. Luis was very helpful and answered all my questions promptly, fast and 5-star service. Good job!! Luis was very helpful and answered all my questions promptly, fast and 5-star service. Good job!! More

Faisal was a great service advisor. No stress experience, transparency, no push for extra unneeded service. No xx. No stress experience, transparency, no push for extra unneeded service. No xx. More

Faraz was a fantastic advisor who helped me right away fix all of the concerns with my vehicle in an efficient and professional manner. Swift and easy, thank you Faraz, I will see you next time I am in fo fix all of the concerns with my vehicle in an efficient and professional manner. Swift and easy, thank you Faraz, I will see you next time I am in for my service More

Great service they offer me a Lyft. Good stuff, I will go back for service Good stuff, I will go back for service More

Mary went out of her way to take care of my needs. We had a rocky start due to unforeseen events, but she made the problems disappear. She did a great job and needs to be recognized for her result, We had a rocky start due to unforeseen events, but she made the problems disappear. She did a great job and needs to be recognized for her result, my satisfaction. More

Livermore Ford stands behind their products and work with integrity! I purchased a used vehicle from them with a lifetime powertrain warranty they provided at no cost. They replaced the engine and did subse integrity! I purchased a used vehicle from them with a lifetime powertrain warranty they provided at no cost. They replaced the engine and did subsequent follow up work at no cost. More